Newbie question

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ARG706
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Newbie question

Post by ARG706 »

I've just bought a copy of this game whilst I wait for my replacement MSTS CDs to turn up, and reading the FAQ it says something about the EULA being installed 3 times before you have to repurchase the software. Given my computer will be having windows installed on a new drive soon, this chews up 2 of them.

Given that with PCs a windows reinstall is inevitable every 18 months or so, does this mean I will have to pay another $40AUD periodically just to be able to continue to use it?
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Ooveecouk
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Re: Newbie question

Post by Ooveecouk »

I'm sure if you kindly tell your providers the situation your in they'll provide you with some more licenses or keys. For example, I exceeded my installation attempts with Call of Duty 4, and after emailing them they kindly unlocked it for me without charge.

Good luck.
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Re: Newbie question

Post by dipper6 »

I put that to RS in their forum explaining that I had to replace 2 motherboards last year thereby using 2 installations and
again 3 weeks ago when the motherboard and PSU bit the dust. That is 3 installations.
There is no software company who has this restriction that I know of, even MSoft tests users have new activations after the 5 are used.
The reply was that RS will look at your request and possibly allow further installations, that was not the way it was posted, I just dont recall the exact wording but I'm pretty close to it.
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g0fthick
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Re: Newbie question

Post by g0fthick »

I've installed RS countless times with no such problems.
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RSderek
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Re: Newbie question

Post by RSderek »

Hi,
I think you may be getting confused, there is no limit on how many times you can install/uninstall Rail Simulator.

The downloadable Addons from RailSimulator.com however do have a restriction (please read the FAQ for more details http://www.railsimulator.com/shop/support )
However if users are having problems then they should contact the shop: Shop@railsimulator.com
All mails get read my me and get dealt with swiftly.

regards

Derek
To contact me email support@railsimulator.com, not here.
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BadWhippet
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Re: Newbie question

Post by BadWhippet »

Derek - that's very reassuring to know.

My RS add-ons are now on their third PC in less than a year due to various hardware problems and a toasting motherboard, so I expect they won't work on any future PC. I want to trust DRM enough to know that, as a legitmate buyer, I can re-activate my software after the first three installs are all used up. Having lost two-thirds of my music because the DRM has tired of my several re-installs of Windows (and no way of contacting the MSN vendor), it has done nothing but penalise me and I refuse to buy any more DRM-protected music. Therefore, I did feel like I was taking a huge risk in buying DRM-protected RS add-ons.

If requests to re-activate are indeed considered and granted on a case-by-case basis, that would certainly restore my confidence.
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ARG706
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Re: Newbie question

Post by ARG706 »

Thanks for that Derek. That improves my confidence with this sim quite a little bit. Still a truckload of stuff to learn!
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