Can't download anything!

seaeagle · Post by **seaeagle** » Wed Dec 24, 2003 4:07 pm

Have tried to download a few files and all I keep getting is http 500 internal server error. Help!

Post by **NeutronIC** » Wed Dec 24, 2003 4:11 pm

I was upgrading the system to the new download mechanism, everybody is now on that, so give it a try now.

Matt.

seaeagle · Post by **seaeagle** » Wed Dec 24, 2003 4:28 pm

Thanks, OK now.

Lad491 · Post by **Lad491** » Wed Dec 24, 2003 5:47 pm

Matt - Ive tried several times to download some files - from about 17:00 until 17:45. Nothing at all. I get the download box saying the download should start - nothing else. I click on the click here if it doesnt start but that just hangs my browser up.

Im running XP Pro and IE6.

Post by **NeutronIC** » Wed Dec 24, 2003 6:16 pm

Do you have a firewall on your system? If so, can you (very) temporarily disable it and give it a try and see if that helps?

There's a setting in Internet Explorer called "use passive for ftp" under advanced settings - try ticking that box and see if that helps.

Matt.

Lad491 · Post by **Lad491** » Wed Dec 24, 2003 6:43 pm

Hi Matt Tried both those tips - no luck im afraid, but whereas before I was getting nothing at all, with the passive ftp box ticked I now get "Page cannot be displayed or is not available"

Post by **NeutronIC** » Wed Dec 24, 2003 8:02 pm

Which firewall are you running?

Matt.

Post by **NeutronIC** » Wed Dec 24, 2003 8:32 pm

Note the last couple of entries i've just put on the front page, specifically about pop-up blockers and javascript!

Can you read through those and see if they help?

Matt.

Lad491 · Post by **Lad491** » Wed Dec 24, 2003 9:29 pm

Hi Matt - im using zone alarm firewall, but i disabled it for the tests so I dont think its that. However I am also running Norton Antivirus and I believe that does block Javascript. Im going to try a few tests with both off. I'll report back shortly.

Laurie

Lad491 · Post by **Lad491** » Wed Dec 24, 2003 9:41 pm

Still no joy Matt. Disabling both Norton and Zone Alarm just causes a complete browser lockup when i click to download. Is there a setting in IE6 which specifically allows or blocks Javascript?

I am also running popup stopper but turning that off also makes no difference.

Laurie

Post by **NeutronIC** » Wed Dec 24, 2003 10:06 pm

Under tools / security settings you can set various options including things like Java script.

Matt.

lemberg · Post by **lemberg** » Thu Dec 25, 2003 12:19 am

Hi Lemberg again, tried everything under the sun but since yesterday no valid URL's keep popping up.

Post by **NeutronIC** » Thu Dec 25, 2003 12:25 am

Remind me your situation:

Any firewall? If so what?
Any download manager? If so what?
Browser?
Any anti-virus? If so what?
Any ad-blockers or pop-up blockers? If so what?

Matt.

pauldarke · Post by **pauldarke** » Thu Dec 25, 2003 12:43 am

Matt, I amt downloading file ID 5795 HST Cabview. It is running ok but is very slow, around 4.20 to 4.48 Kb/sec
Paul

ianmacmillan · Post by **ianmacmillan** » Thu Dec 25, 2003 1:24 am

No problems here.

I'm using ZoneAlarm and Mcafee with no change of settings.

Atomic Systems

Can't download anything!

Can't download anything!

can't download