TS2021 reduced to a crawl

[jstange]

Mojo,

When you run furmark, there is a button to start a benchmark test at 1080. Click this. It will run a graphics intensive test and you will also see what graphics cards you have in the system, which one is being used right now and what is the min, max and avg fps you are getting. If you run the test long enough (some 30 seconds), you should be provided a score. Report back all these values as well as anything else that may seem "weird" to you during the test. If you can make a screenshot of the test and upload here, even better.

[mojo12012]

Thanks for the further pointers. Will gather the info over the next day or so.

[peterfhayes]

JS
A couple of questions - never having had to run Furmark wrt TS.
Will Furmark (openGL app) really tell you what is happening stress/performance wise in a video card used primarily for a Direct X app?
Wouldn't this be more appropriate? https://benchmark.unigine.com/#download
Possibly even MSI Kombustor based on the Furmark engine but with DirectX support.
Just a thought!
pH

[mojo12012]

Okay. Here goes. Regarding the Furmark test it came out: 325 pts (5fps), renderer Geforce, res 1920 x 1080, duration 60 secs, temp stayed around 28c and gpu power 218 % tdp. Hope this all makes sense. I'm using the latest win 10 geforce driver. I disconnect from the net and turn off anti virus for the duration of the sim. And I have just received my new monitor, a LG UltraWide 35WN73A 35 Inch Curved Monitor-21:9 QHD (3440 x 1440), USB-C, HDR 10, 100 Hz, FreeSync. This had been on order for a while as a "certain age" present!! Was going to initiate it with a run but want to sort this problem out before diving into setting the monitor up. For some reason UKTS wont let me save the text files for the settings. So, I've had to copy and paste, which seems a bit extravagant.

NVIDIA Control Panel =-
<MANAGE 3D SETTINGS>

Ambient Occlusion - N/A
Antistropic filtering - Application Controlled
Antialiasing - FXAA - Off
Antialiasing Gamma correction - On
Antialiasing Mode - Application Controlled
Antialiasing Setting - N/A
Antialiasing Transparency - Multisample
CUDA - GPU's - All (Use these GPU's: select GTX 1080 checkmark)
Maximum pre-rendered frames - Use the 3D application setting
Multi-Frame Sampled AA (MFAA) - Off
Multi-display/mixed-GPU acceleration: Single display performance
Power management mode: Prefer maximum performance
Preffered refresh rate: Application-controlled
Shader Cache: On
Texture filtering - Antriscopic sample optimisation: On
Texture filtering - Negative LOD bias: Allow
Texture filtering - Quality: High performance
Texture filtering - Trilinear optimisation: On
Threaded optimisation: Auto
Triple buffering: Off
Vertical sync: Off
Virtual Reality pre-rendered frames: N/A

-= TS Config =-
<ADVANCED SECTION>
Master Detail: Custom
Anti-Aliasing:
Texture Filtering: Anistropic x 8
Scenery Quality: Max
Scenery Density: Max
View Distance: Max* - see caveat above
Shadow Quality: Max
Water Quality: Max
Procedural Flora: On
Adaptive Bloom: On
Depth of Field: On
Headlight Flares: On

<BASIC SECTION>
Master Detail: Custom
Resolution: 1920 x 1080
Full Screen: Full screen
Dynamic Lighting: On
Dynamic Clouds: On
Brightness: Default

Frame Limiting
==============
Set to 30 fps in Nvidia Control Panel

Windows Graphic Settings
========================
1. Right click desktop - Display Settings
2. Click Graphics Settings
3. Choose an app to set preference -> Classic App
4. Browse to *HDD*:\Program Files (x86)\Steam\steamapps\common\RailWorks\RailWorks64.exe
5. Set to GTX 1080 and High Performance

The Dxdiag file is very long as you know so don't want to fill up pages with info. It didn't seem to throw up any issues, at least nothing I can see. Any suggestion of a workaround so that this can be uploaded as a txt file?
Thanks yet again.

[jstange]

Okay. Here goes. Regarding the Furmark test it came out: 325 pts (5fps), renderer Geforce, res 1920 x 1080, duration 60 secs, temp stayed around 28c and gpu power 218 % tdp. Hope this all makes sense.

No, it does not make sense at all! However your output kind of explains it all, but of course it's still not saying why this is happening.

Your result is similar to a card some 10-15 years old. Your values should be more than 10 times higher with your 1070 card. What is also weird is that your card is running at 200% TDP.

I propose you download GPU-Z as well and run it (go to the sensors tab) during the Furmark test. I strongly recommend you upload screenshots of the Furmark test and then the GPU-Z Sensors tab when the Furmark test is running. You can also add screenshots of GPU-Z's Graphics card and Advanced tabs.

In my view we certainly do not need to dig deeper into TS settings, it's a system wide graphics performance issue. It could be down to your global graphics settings (quite unlikely), some BIOS or OS setting or a HW issue (probably with the card).

When exactly did this start? Didn't you install or touch some Graphics overclocking SW where you would by mistake set some new TDP limits for the card?

One extra minor question: your settings suggest you ahev an 1080 nvidia card while you were saying previously you have a 1070... ?

[mojo12012]

Hmmm...it is a 1070 ti. I'll have to look at the settings again. The problem started a couple of weeks ago when I decided to run TS 21 on my Win 7 64 bit setup, after a couple of months of no simming. Frame rates dropped through the floor after they had been consistently in the 40-50 fps range. General advice was to look at installing Win 10 as a better option. I did this, but with the same result. I haven't tried overclocking as there wasn't a need for it in TS. I'll check out gpu2 and see what happens. Many thanks.

[jstange]

Gpu2? What do you mean by gpu2 please?

[markpullinger]

Hi I think GPU2 is a typo - possibly should be GPUZ - information/test program - unless he does actually have 2 GPUs (video cards).

[mojo12012]

Typo it is!!

[peterfhayes]

Mojo
This is getting a bit messy we seem to have lots of different suggestions, so can we step back and just reflect on what you have posted'

You say the issues started with installing TS2021 on Windows 7 about 21 days ago? Yes/No
Was the video card working "normally" prior to this?
As JS asked above does the card work OK with other games/applications including those with intensive 3D applications?
Can you list them if this is so?
In other words is this as JS suggests a universal problem or just a TS one?
pH

[mojo12012]

Hi Peter.
No, the annual upgrade to Ts21 on Win 7 64 bit went perfectly. I had a couple of months with high fps and no crashes. I did not run TS for a couple of months after this. When I ran it in January 21 on Win 7 64 bit the fps had reduced to 14 fps. I looked for advice, and both you and Gary (gptech) suggested moving to Win 10 was the way to go. I did the install and that went well, but the same problem occurred. The card seems fine otherwise, although I don't have any intensive games/applications installed. Any videos or dvds I watch run smoothly. By power of elimination it appears to be a universal one in that it repeats in two different Windows opsys. My computer knowledge is very much at the limits. Will go back to basics tomorrow. Clean reinstall of the drivers and checking card seating and power supply. Thanks for sticking with this. Hope I don't have to she'll out for a replacement card!

[peterfhayes]

Mojo
Thanks for the reply.
Looks like that if it is a Universal fault then you have to suspect the card itself.
Your temps seem OK. Is it worth checking the seating of the card in the PCIe slot in case it may have "moved"? (Longshot)
We only suggested a move to Win 10 as in the early days of posting it was not clear what was happening and there seemed to be no real evidence of a card issue, other than issues with updating the nVidia drivers in Win 7.
It would have been great to see the dxdiag log text file as that has a section at the end - Problem Signature - possibly showing what problems might be affecting the video card. Like so:

Code: Select all

++ WER7 +++:
Fault bucket 1193160796806207371, type 1
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: RailWorks.exe
P2: 0.0.0.0
P3: 5f723d9c
P4: OpenAL32.dll
P5: 1.20.1.0
P6: 00000000
P7: c0000005
P8: 000247d3
P9: 
P10: 

pH

[mojo12012]

Hi Peter. The move to Win 10 was fine and long overdue. I'd put off reinstalling it as I'd had problems, so trying it again on the off chance that it might solve the TS problem was a good prompt to attempt it again. The TS problems predated this move from Win 7. It is faster and up to date. I'm gradually moving my programmes over with a promise to myself to keep installations to a minimum!
I looked at the dxdiag report but no mention of TS. I tried to run memtest.exe but on rebooting it came up with the message that it was missing. System repair and scannow didn't fix it. Looking online the only consistent suggestion seemed to be to do a clean install of Win 10! Could it be a memory problem? The page file seems to be used a lot-4gb, even though I have 16 gb of ram installed. Given that the same TS problem occurred in Win 7 then I have to assume it's hardware, but which component?

[gptech]

I have just received my new monitor, a LG UltraWide 35WN73A 35 Inch Curved Monitor-21:9 QHD (3440 x 1440), USB-C, HDR 10, 100 Hz, FreeSync. This had been on order for a while as a "certain age" present!! Was going to initiate it with a run but want to sort this problem out before diving into setting the monitor up

Getting it right for the old monitor doesn't mean it'd automatically be right for the new--possibly worth trying the new monitor, it is after all what you want to up end up with.

[mojo12012]

Monitor installed and working. Looks and runs great. Ah well, tea break over. Back to fault finding!