Leaving my train behind in quickdive

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TOMMO79
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Leaving my train behind in quickdive

Post by TOMMO79 »

I seem to have an unusual bug, When leaving my loco is not coupled to my train, after reversing to pick it up making contact or trying to couple up freezes the game, It's the same with custom or pre-defined consists on various routes with different options in the game menu, anyone else having this problem?
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crumplezone
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Re: Leaving my train behind in quickdive

Post by crumplezone »

TOMMO79 wrote:I seem to have an unusual bug, When leaving my loco is not coupled to my train, after reversing to pick it up making contact or trying to couple up freezes the game, It's the same with custom or pre-defined consists on various routes with different options in the game menu, anyone else having this problem?
I noticed this while using my quickdrive custom consist for Jinty plus Gordon's P3s, its probably a TS2015 related bug since they worked fine before.
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31160
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Re: Leaving my train behind in quickdive

Post by 31160 »

Well I for one can confirm that this is happening, I did a scenario tested it all well sent it off to one of our top men for a couple of coach reskins to be envoled,put the new skins in today and you start off with an engine on the back and a driving trailer on the front and the train broke into three after about a mile even though you can still access the cab of the rear engine that is no longer connected to rest of the formation v v odd
sean53
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Re: Leaving my train behind in quickdive

Post by sean53 »

Did everyone get an update today apart from the 2015 upgrade. Not noticed anything my self with couplings
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davep
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Re: Leaving my train behind in quickdive

Post by davep »

Yes, I got a 68.2MB update but no idea what it was.
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sean53
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Re: Leaving my train behind in quickdive

Post by sean53 »

Are you having problems with couplings to Dave. I really meant the question for those having difficulty with them
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TOMMO79
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Re: Leaving my train behind in quickdive

Post by TOMMO79 »

Also happened in a standard scenario I'd put together too, A.I seems to hold it together but not anything driveable I've built since the update
NeutronIC
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Re: Leaving my train behind in quickdive

Post by NeutronIC »

Hi,

I'm not able to reproduce that problem here, if you could supply some specific examples of consists, routes, qd start/end points etc that you're using to reproduce the issue that would be extremely helpful.

Thanks
Matt Peddlesden
Dovetail Games
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crumplezone
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Re: Leaving my train behind in quickdive

Post by crumplezone »

I've got a consist setup with Meshtools Jinty and 3x Gordon's P3s from Making Tracks, all couplings has been tried on and off in option menu. Loading in the HUD shows the train is coupled up, even the icon is linked together but the locomotive is rolling forward and there is no visible 3D model of the coupling showing its actually connected.

Clicking uncouple shows the train detached in the HUD, but then reversing and connecting causes the crash dump.

I can repeat this currently on a few freeware routes(SSS's new wycombe one for example) and 3rd party but WLOS for example doesn't have the issue, WSR members edition 2.0 for example doesn't have it happen either.

It seems very touch and go, happens sometimes and then is fine for awhile then it can happen again. I can get it to repeat quite a few times on the Wycombe one for example, but I can't fathom as to why its not working there, the coupling between coach and Jinty is not physically model wise linked up but the UI is reporting it is. If I recall SSS's new Wycombe doesn't have stations currently fully config'ed for working with passenger pick up and drop off.

I don't know if there is something to do with that causing it this oddity or not. It would seem abit odd if it is as it worked just fine prior in TS2014 which means something has changed from 2014-> 2015 which effects consists being loaded in at stations without the capacity to load and unload.
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Re: Leaving my train behind in quickdive

Post by NeutronIC »

Thanks for that crumplezone.

An ideal reproduction of this issue needs to be done using DTG content only so that all of our team have got the content, so if you're able to find a combination that fails in this way using DTG content that would allow us to take this investigation further.

Any more thoughts and ideas on how to reproduce this issue in our environment would be very much appreciated. It's not something we have experienced so far in testing.

Regards
Matt Peddlesden
Dovetail Games.
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crumplezone
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Re: Leaving my train behind in quickdive

Post by crumplezone »

NeutronIC wrote:Thanks for that crumplezone.

An ideal reproduction of this issue needs to be done using DTG content only so that all of our team have got the content, so if you're able to find a combination that fails in this way using DTG content that would allow us to take this investigation further.

Any more thoughts and ideas on how to reproduce this issue in our environment would be very much appreciated. It's not something we have experienced so far in testing.

Regards
Matt Peddlesden
Dovetail Games.
Aye that is the issue here, it seems to be happening with DTG products mixed with 3rd party on non-DTG route for me personally, I'm not sure for others. You see I can get it work just fine on WSR member edition V2, WLOS and a few of the other steam era routes. GNoS route on the workshop for example works and doesn't have the coupling not visible or leaving the train behind.

I've tried DT's 2MT which is published via DTG with the P3s and it had the same behaviour on Wycombe, the only difference is stations on the version Wycombe SSS produced the stations are modelled but no pickup/drop off from what I recall in testing and said from the route builder.

The F4 HUD is showing the train coupled up but not in the physical environment, which is quite odd. Can DTG read the crash dump files? , as I can regularly get it to produce one with de-coupling then recoupling when the coupling isn't visible ingame between engine and rolling stock. If the dump file is actually pointing towards a specific issue then it could be addressed as it could be something missing in the route files or related to the stations not having pickup/drop off capacity.

If others can say where they are getting the issue happen and what route and stock combos they are using then it would narrow it down, if its related to Wycombe and what we have done at SSS then I need to know where or how so I can pass it onto Matt at SSS and try and resolve the issue. If its not specifically related to just one route but a number of freeware routes and DTG + 3rd party rolling stock then we need to know why its happening outside of DTG products because it potentially effects a large pool of addons.
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Re: Leaving my train behind in quickdive

Post by NeutronIC »

Please drop any crash dumps over to us at support@dovetailgames.com - i'll get them passed on to the engineering team and we'll see if it helps us identify the cause of the problem, though having a reproduction of it will of course make it much easier to prove any changes we make have fixed it, so it's crucial we get a clear reproduction.

Could you run logmate and find out whether this shows anything of interest as well?

Let me know if you need advice on how to get logmate up and running.

Regards
Matt Peddlesden
Dovetail Games
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crumplezone
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Re: Leaving my train behind in quickdive

Post by crumplezone »

Aye drop me a run down of how to setup the logmate, I've not really used it before. I'll get the crash dumps over later on/tomorrow, little busy this evening so may not be able to get around to it tonight. I'll a FAO with your name in header so it gets passed on.
NeutronIC
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Re: Leaving my train behind in quickdive

Post by NeutronIC »

Hi,

To enable logmate:

Please can you go to the steam client, find Train Simulator 2015 and right click on it. Select Properties. Click "Set Launch Options".

Ensure this is blank, and then add:
-LogMate -SetLogFilters="All" -lua-debug-messages
(please ensure all the spaces, hyphens and capitalisation are correct)

Now launch the game. It will start up as normal but an extra window should appear called Log Mate. Run your reproduction of the issue and then once you're done, go back to logmate and use it to save the log file out.

Many thanks
Matt Peddlesden
Dovetail Games
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crumplezone
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Re: Leaving my train behind in quickdive

Post by crumplezone »

I've just forwarded the logmate file I got from it after crash, alot of Push Function errors according to the logmate before it outright crashes to desktop. Also quite amusing the logmate managed to push my i7 to full load on all cores while recording and dropped FPS to 5 :D
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