So where are all these bug fixes you promised us then DTG

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37114
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So where are all these bug fixes you promised us then DTG

Post by 37114 »

It's now been six months since DTG published an article about bug fixing with in TS http://www.engine-driver.com/article/sh ... le-shooter yet here we are with many of the things that they mentioned still unreleased. Why are they so poor at this I wonder? It's the industry norm for patches to be released an a regular basis but not for DTG it seems.
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Re: So where are all these bug fixes you promised us then DTG

Post by ashgray »

It's a good question and one I would in principle have agreed with, had it been posted constructively without the cynical attitude. :wink:

e.g. why not await the introduction of RS2015 and see what that brings?

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37114
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Re: So where are all these bug fixes you promised us then DTG

Post by 37114 »

ashgray wrote:It's a good question and one I would in principle have agreed with, had it been posted constructively without the cynical attitude. :wink:

e.g. why not await the introduction of RS2015 and see what that brings?

Ash
It's not cynical at all. It's a true statement!

We've all waited and waited and waited in previous new versions for things to be fixed and they haven't been. Let's be honest, they don't have a good track record in this department.
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Rich
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Re: So where are all these bug fixes you promised us then DTG

Post by RobertM »

So you think DTG are going to respond too this? :roll:

Instead of starting yet anouther argument and flame subject, why didnt you just email them?
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Re: So where are all these bug fixes you promised us then DTG

Post by crumplezone »

37114 wrote:It's now been six months since DTG published an article about bug fixing with in TS http://www.engine-driver.com/article/sh ... le-shooter yet here we are with many of the things that they mentioned still unreleased. Why are they so poor at this I wonder? It's the industry norm for patches to be released an a regular basis but not for DTG it seems.
If you think from a logical point of view 6months ago they were probably working on TS2015. The bug fixes and the long list of fixes the german community gave them probably included the requirement of the core codebase/engine to be altered. Instead of introducing these bug fixes to the core piecemeal its better option to work on them over the span of 6months and fold them into the release of TS2015 thus doing a large bugfix sweep and also allowing for any requirements to the core to be changed instead of doing them earlier in the year which would probably have required additional work should something have broke seriously.

I wouldn't really say its the industry norm to have patches released regularly. Most titles will get bug fixes up to around the 4-6month mark after release and then unless there is some serious issue with the title the patches will be far and few between. At the 4-6months cutoff mark the developers will be either thinking about a expansion/sequel or going onto another title completely different if said title failed to sell and be popular. It costs money to bugfix contray to popular belief as it takes programmers off new content/expansions/sequels to fix a title which has already been released, its why I said its usual for 4-6months to be a patching cycle as by that point the sales of the title has likely ebbed and no longer pulling enough cash in to justify additional time spent on it, rather the next cashcow is aimed at.

Only really early access, indi, operating systems and programs which support work environments tend to get more patches due to them being nessessary for bussiness or the user. As far as simulator is concerned it works and runs, abeit with minor issues at times and the bugfixes them speak of have generally been around since RW2 so most will just shrug their shoulders and get on with the current state of the simulator and wait TS2015 to be out or the unreal version in a few years.
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Re: So where are all these bug fixes you promised us then DTG

Post by 37114 »

RobertM wrote:So you think DTG are going to respond too this? :roll:

Instead of starting yet anouther argument and flame subject, why didnt you just email them?
That's not the point and it is most definitely not intended to be an argument or flame subject just a sensible grown-up adult discussion about the issue.
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Re: So where are all these bug fixes you promised us then DTG

Post by ightenhill »

Marketing spin and Promises are one and the same - ie.. " thin air" ... Why anyones still suprised by this baffles me after all these years.

This product is what it is (and in truth visually it ain't that bad); either make the most of it by improving it yourself (or using some of the excellent third party fixes) or walk away - it saves a whole lot of frustration...

I'm not defending them - They make EA look professional - but they are what they are and we all know it by now really so its old news..

So close the thread and move on
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Re: So where are all these bug fixes you promised us then DTG

Post by 37114 »

ightenhill wrote:Marketing spin and Promises are one and the same - ie.. " thin air" ... Why anyones still suprised by this baffles me after all these years.

This product is what it is (and in truth visually it ain't that bad); either make the most of it by improving it yourself (or using some of the excellent third party fixes) or walk away - it saves a whole lot of frustration...

I'm not defending them - They make EA look professional - but they are what they are and we all know it by now really so its old news..

So close the thread and move on
Why should people just shrug their shoulders and move on? We all spend a lot of our hard earned money on DTG/RSC's products so it's only fair for them to actually deliver on the things they promise. I really don't think that is unreasonable.
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Re: So where are all these bug fixes you promised us then DTG

Post by jimmyshand »

I'm in agreement with the opening post. RSC made a big fanfare announcement 6 months ago that they were going to overhaul older products, fix bugs and had a dedicated team working on it headed by RSAdam. Shortly afterwards they released a fix for The Riviera Line to include Teignmouth Spey Point (which was nice) but not a sausage since. It's never been mentioned again.

I too took them at their word and am a bit cheesed off that they've seemingly canned the program. It's the age old lesson, if you're not going to deliver, then don't make a big fanfare announcement.
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Re: So where are all these bug fixes you promised us then DTG

Post by ightenhill »

Sry dont get me wrong I dont like what they do.. I just think we should be beyond the point now of being surprised buy(sic) their tacky spin.
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Re: So where are all these bug fixes you promised us then DTG

Post by AllYourKitty »

ightenhill wrote:Sry dont get me wrong I dont like what they do.. I just think we should be beyond the point now of being surprised buy(sic) their tacky spin.
Indeed, I suspected the bug fixing team to be more spin than substance. I wanted to believe that at least something would be fixed but no.

Interestingly they have a topic on the Steam community forums asking if there have been any problems with Hatchet Hill Quarry, they really should have hung on to the many emails i suspect they received explaining the problems with that route.
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Re: So where are all these bug fixes you promised us then DTG

Post by gptech »

mmmmm...I've just looked at the Engine Driver article referenced:
We are not just looking forward and working on new products. A key part of my role is investigating bugs and glitches which are reported in existing products, and this is something we have already started to focus on in earnest’. The Isle of Wight add-on: one of Adam's current projects undergoing upgrade and bug-fixing work. A number of trouble-shooting projects are underway with Adam and his team at this time, including some which go back to the earliest products ever released. Test Trak, a kind of proving ground route included with original the RailWorks series, is undergoing work to resolve some problems experienced by long-standing users and to make it independent of the route assets originally provided with RailWorks. The Isle of Wight add-on is receiving a makeover, bringing it up to date with sound and weather occlusions (this means you get echoes inside a tunnel, but not rain, for example), tutorial scenarios and updated TS2014-standard platform characters. Some outstanding problems reported with the Isle of Wight scenarios are also being investigated and fixed. ‘The Isle of Wight is our oldest add-on but also still a firm favourite, and we are working hard to bring it up to standard’, said Adam of this very popular add-on route. Other routes new and old are also being reviewed, updated and fixed where required, including Munich-Augsburg, GEML: London - Ipswich and ECML: London – Peterborough. The Class 466 and Class 101 DMU add-ons are also receiving some TLC to fix minor glitches. Class 101 DMU: another add-on currently receiving minor fixes and improvements. ‘It is part of an on-going process to track and resolve outstanding issues with older products. Some core changes which were made to improve the simulation over the last couple of years have impacted on older add-ons. We now have a dedicated team working fulltime to resolve these kinds of issues and to keep watch for any such issues in future.
I may have missed it, but I couldn't see any promise relating to any release of any fix, only that they were looking at a number of issues.

By all means let's knock them for not being quick enough; for not implementing the simplest of fixes, but when discussing/arguing about it let's be accurate in what we're talking about.
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ightenhill
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Re: So where are all these bug fixes you promised us then DTG

Post by ightenhill »

AllYourKitty wrote:
ightenhill wrote:Sry dont get me wrong I dont like what they do.. I just think we should be beyond the point now of being surprised buy(sic) their tacky spin.
Indeed, I suspected the bug fixing team to be more spin than substance. I wanted to believe that at least something would be fixed but no.

Interestingly they have a topic on the Steam community forums asking if there have been any problems with Hatchet Hill Quarry, they really should have hung on to the many emails i suspect they received explaining the problems with that route.

That is bizarre . They and Oovee were handed the fixes for HHQ over a year ago by the community.. I seem to remember Oovee finally saying it was out of their hands and they had passed it on to RSC so its rather odd if they have opened up a thread on Steam asking for info.. In fact Im sure there was a multi page thread already on Steam indicating how to fix it many moons ago..

From a business point of view you can sort of understand RSC being reluctant to endorse or use third party or community fixes for fear of later issues - so Im a bit baffled why they have suddenly shown interest in such an old piece.
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Re: So where are all these bug fixes you promised us then DTG

Post by AndyUK »

gptech wrote:mmmmm...I've just looked at the Engine Driver article referenced:
... We now have a dedicated team working fulltime to resolve these kinds of issues and to keep watch for any such issues in future.
I may have missed it, but I couldn't see any promise relating to any release of any fix, only that they were looking at a number of issues.....
So the dedicated team is working full time to resolve the issues but not going to issue any fixes? OK, the word promise doesn't appear but I think the meaning of the article is clear.

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Re: So where are all these bug fixes you promised us then DTG

Post by jimmyshand »

To be fair GPTech, the line from RSC stating "we have a dedicated team working full time on this" rather suggests imminent and regular action.
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