Making Tracks website

General MSTS related discussion that doesn't really fit into any of the other specific forums.

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cardean
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Posts: 574
Joined: Wed Apr 16, 2008 9:23 pm
Location: Aberdeen, The Granite City

Making Tracks website

Post by cardean »

Hi All.

Can anyone tell me if the MT website is still active?

The reason is, on the 1st of March I bought their Scottish Capitals Express CD and so far, up till today, I still haven't received it. I sent in a support ticket on the 11th but once again I have not been contacted. I even sent Buffy 500 a pm but still nothing.

Does anyone know how to contact any of the MT team to ask what the problem might be?

I would appreciate any help that anybody can give....

Cheers.

John.
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gswindale
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Joined: Sat Sep 30, 2006 2:58 pm
Location: At a PC if I'm online :-)

Re: Making Tracks website

Post by gswindale »

Hi John,

Once you are logged in on the MT website; there should be an "Account Maintenance" option on the left hand sidebar.

This will show you the status of the order.

I haven't seen either Dave or Tony around for a while here though; but as far as I'm aware they're still going.
Geoffrey Swindale.
Truth is rarely pure, and never simple.
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scampispeedway
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Joined: Mon Mar 19, 2007 2:09 pm
Location: Newcastle upon Tyne

Re: Making Tracks website

Post by scampispeedway »

Hi John, I posted a query on one of the Forums the other day and Chris Heighton answered
fairly quickly, so there is someone keeping an eye on things on the site.

Bob
cardean
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Posts: 574
Joined: Wed Apr 16, 2008 9:23 pm
Location: Aberdeen, The Granite City

Re: Making Tracks website

Post by cardean »

Thanks Geoff and Bob.

I received a pm from Dave yesterday telling me he had got in touch with the retail chap (Tony) to look into it.

I'll see what comes of it. :-?

John.
torque
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Joined: Fri Mar 22, 2013 5:58 am

Re: Making Tracks website

Post by torque »

I have the same problem, only my order is even older, paid for Feb. 24th. No response to tickets I've submitted or to any emails I've sent.

I hope I hear something soon!

David
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