TS2013 wont work, HELP!!

General discussion about Train Simulator, your thoughts, questions, news and views!

Moderator: Moderators

gptech
Very Active Forum Member
Posts: 19585
Joined: Fri Oct 10, 2008 5:48 pm
Location: Wakefield, West Yorkshire

Re: TS2013 wont work, HELP!!

Post by gptech »

EWSmad09 wrote:The only things i tried adding was the NXEA 170 reskin but i gave up on that due to it playing up.
What exactly is 'playing up'?
User avatar
black8
Very Active Forum Member
Posts: 1520
Joined: Tue Oct 21, 2008 9:13 am
Location: Northern Germany :( (formerly The Hague, Netherlands)

Re: TS2013 wont work, HELP!!

Post by black8 »

Something went corrupt when you upgraded to RS2013, but updates and/or verifying cache should have ironed that out since, right gptech?
Jos
'Why is it that the railway station is so far away from the village?'
The local pauses for a while, then replies:
'They thought it would be a good idea to build it next to the railway line.....'


(Dent Station on the Settle & Carlisle)
gptech
Very Active Forum Member
Posts: 19585
Joined: Fri Oct 10, 2008 5:48 pm
Location: Wakefield, West Yorkshire

Re: TS2013 wont work, HELP!!

Post by gptech »

black8 wrote:but updates and/or verifying cache should have ironed that out since, right gptech?
Yes, in theory Steam is 'self healing' so running the verify routine should have fixed any corrupt files. It doesn't always work first time though, so running verify again may be needed. However, this only works if Steam can write to the game directories; there's a slight possibility that UAC/Windows System File Protection can prevent this---the biggest reason why you'll see folk recommending that installation should be outside of any 'Program Files' folder.

Harry, when did you allow the update to TS2013 to take place?
dean1986
Very Active Forum Member
Posts: 1395
Joined: Tue Mar 20, 2007 8:54 pm
Location: West Wales
Contact:

Re: TS2013 wont work, HELP!!

Post by dean1986 »

Run as administrator?
gptech
Very Active Forum Member
Posts: 19585
Joined: Fri Oct 10, 2008 5:48 pm
Location: Wakefield, West Yorkshire

Re: TS2013 wont work, HELP!!

Post by gptech »

dean1986 wrote:Run as administrator?
Is certainly one way round it, it's basically how TS2012 ran as that demandedadministrative rights whereas TS2013 doesn't.
It should only be seen as a stop gap measure though, running with elevated privilages is not recommended when they're not needed.
User avatar
mikesimpson
Very Active Forum Member
Posts: 6361
Joined: Mon Dec 03, 2001 12:00 am
Location: Southern Hemisphere Penal Colonies
Contact:

Re: TS2013 wont work, HELP!!

Post by mikesimpson »

1. Rename your x:\Steam\steamapps\common\railworks folder to Railworks_Original

2. Do a verify cache and Steam will download your complete Railworks TS2013 folder again, and see if that works. (download will take a while depending upon your connection speed).

3. Once you get the complete new one running, then you can copy any routes/assets you had in the old folder across a few at a time.

Mike
Mike in OZ - Author of TS-Tools & Route-Riter.
http://www.agenetools.com
I'm not arguing (just explaining why I'm right).
User avatar
black8
Very Active Forum Member
Posts: 1520
Joined: Tue Oct 21, 2008 9:13 am
Location: Northern Germany :( (formerly The Hague, Netherlands)

Re: TS2013 wont work, HELP!!

Post by black8 »

gptech wrote:...... Steam is 'self healing' so running the verify routine should have fixed any corrupt files.
Just going off topic here a bit...Why is this simulator so 'self destructive' :lol: in the first place. I don't know of any simulator that is so unstable and needs verifying cache; and on a regular basis that is. Is there a technical reason for that?
By just playing yesterday I ran into a fair number of SBHH's for no apparent reason, s.a. after saving progress in a scenario for example. TS 2013 upgrade has seen an enormous increase of SBHHs imo. Most problems for me at the moment are on the WCML-N and appears to be with 3rd party content (scenario's etc.)
Jos
'Why is it that the railway station is so far away from the village?'
The local pauses for a while, then replies:
'They thought it would be a good idea to build it next to the railway line.....'


(Dent Station on the Settle & Carlisle)
gptech
Very Active Forum Member
Posts: 19585
Joined: Fri Oct 10, 2008 5:48 pm
Location: Wakefield, West Yorkshire

Re: TS2013 wont work, HELP!!

Post by gptech »

black8 wrote:Just going off topic here a bit...Why is this simulator so 'self destructive'
Basically, it isn't.....though it's relatively easy for the end user to 'mess things up', that's when the verify routine comes in handy for fixing problems with default, core files. There should be no need to regularly verify as most of the things you add on to the game don't touch those files anyway.
black8 wrote:Most problems for me at the moment are on the WCML-N and appears to be with 3rd party content (scenario's etc.)
See what I mean?

Whilst it's true that improvements to the game have changed how some 3rd party content behaves/interacts verifying will not solve that, nor should it be seen as RSC's problem to fix---though I'd expect them to work closely with affected providers to reach a solution.
If you're having bother with freeware stuff from sites such as this, then you either have to wait for the originator to sort it out, ask if anybody else has already sorted it, or sort it yourself. Bear in mind that a problem in a scenario could be caused by the route having an issue, or an item of stock not behaving, as easily as by the scenario itself.
Saving progress in scenarios crops up quite often, the recommendation is to save when your train is stood--particularly if you're driving a steam engine with a 'pony truck' leading bogie.
User avatar
black8
Very Active Forum Member
Posts: 1520
Joined: Tue Oct 21, 2008 9:13 am
Location: Northern Germany :( (formerly The Hague, Netherlands)

Re: TS2013 wont work, HELP!!

Post by black8 »

All fair & true but I started thinking yesterday when I did not add anything new to the game, drove in some scenarios that came with the J94 with no problems. Only when I drove a Diesel on the WCMLN, a 3rd party scenario that gave me no problems before (no steam loco with pony truck leading bogie, that indeed tend to jump from the track after saving while at speed nowadays) the SBHH came when I saved the progress; I restarted the scenario several times but the SBHH persisted. I did verify the cache just to see if this would take care of the SBHH (not checked yet if it did, will do tonight) I ended up with some 210 items that needed to be 'reacquired'. That is my issue, I don't know what causes this; no 'end user messing things up' yesterday. I was only playing. Now these things sometimes spoil the fun for me.
Jos
'Why is it that the railway station is so far away from the village?'
The local pauses for a while, then replies:
'They thought it would be a good idea to build it next to the railway line.....'


(Dent Station on the Settle & Carlisle)
gptech
Very Active Forum Member
Posts: 19585
Joined: Fri Oct 10, 2008 5:48 pm
Location: Wakefield, West Yorkshire

Re: TS2013 wont work, HELP!!

Post by gptech »

Even though we have moved off topic, until Harry gets back we might as well talk amongst ourselves.... :)

If you're having bother with scenarios etc from sites such as this, then the thread at http://forums.uktrainsim.com/viewtopic. ... &sk=t&sd=a might be of interest. It goes through various stategies for dealing with issues, and towards the end the discussion moves around to deal with the points I was trying to make earlier; 'end user messing things up' wasn't aimed specifically at yourself but as a general catch all for the guy driving the train, the guy providing the livery, the guy providing the timetable....

When you verify the game and get the message "xxx files failed to verify..." it means just that; Steam couldn't determine whether or not the files were valid and just to be on the safe side it'll get new ones----not only could this be because of a duff file, but a slow connection between PC and Steam server could cause packets to be lost so Steam never receives any validation data for some files. I'd imagine that when flagged for re-acquiring a further check is made but it doesn't mean that files that fail verification are indeed faulty. Of course Steam can only verify what it recognises, so if you've not changed any of the default files then verifying is a waste of time. However.....when you (or any of us) install stuff as .rwp's, how often do we check before installing exactly what will be added or changed?---not very often I'd say so it's possible that something added days or weeks ago could make a change in something completely unrelated to why you installed it, and you get issues later when using whatever has been spuriously changed. As I said, relatively easy to mess things up, you don't have to do it all by yourself.
User avatar
EWSmad09
Getting the hang of things now
Posts: 57
Joined: Tue Aug 04, 2009 3:53 pm

Re: TS2013 wont work, HELP!!

Post by EWSmad09 »

sorry for late reply, ive tried everything now, uninstalling and then reinstalling, verifying cache, constantly trying to get it to work but still no joy :( i am thinking of getting a new laptop, would it still not work? ive never had trouble like this before, im not very good when it comes to things like this and starting to think that TS2013 isnt far as good as TS2012 as least i could play TS2012!!
Please have a look at my photos of Diesels and kettles through east anglia, Please also feel free to comment :)
gptech
Very Active Forum Member
Posts: 19585
Joined: Fri Oct 10, 2008 5:48 pm
Location: Wakefield, West Yorkshire

Re: TS2013 wont work, HELP!!

Post by gptech »

Welcome back Harry....

when you un-installed did you re-install back into the same directory structure?
If so, I'd suggest that you have another go but this time install Steam, and therefore the game, OUT of the C:\Program Files (or it's (x86) brother). If nothing else it reduces to a minimum any interference from Windows System File Protection/UAC.
EWSmad09 wrote:i am thinking of getting a new laptop, would it still not work?
Depends on how good a laptop you get.... and I suppose on how you set it up.
User avatar
whiterider
Established Forum Member
Posts: 369
Joined: Wed Aug 03, 2011 11:11 am
Contact:

Re: TS2013 wont work, HELP!!

Post by whiterider »

Firstly, have you contacted RailSim's Support? They know a lot more about their game. Send them an email and attach a DXDiag. To get your DXDiag simply push the Windows key and 'R' at the same time and type dxdiag.exe then save the information and attach it to an email. Not too sure if you can upload them to here, but if you can try and upload it to this site.

Laptop's aren't really supposed to be used with TS2013 and so that could be why.

Have you tried running directly from the Railworks.exe in the file library? You can find it located here in your Computer if you are running a 64 bit PC.
C:\Program Files (x86)\Steam\steamapps\common\railworks\Railworks.exe

But like I say send an email to RSC, tell them every step you have done already and then I'm 100% sure that they will get it working again for you.
User avatar
KiwiPete
Night Watchman
Posts: 1723
Joined: Mon Aug 21, 2006 11:54 pm
Location: New Zealand
Contact:

Re: TS2013 wont work, HELP!!

Post by KiwiPete »

constantly trying to get it to work but still no joy
Are You are in fact giving steam etc time to download and install the files ???
A new install can take sometime. as you have been told.
[moderatoravatar]
Member of the UKTS Forum Moderation Team

Foundation Member
Train Simulation New Zealand (TSNZ) http://tsnz.co.nz
RailNZ fansite http://www.railnz.co.nz
User avatar
KiwiPete
Night Watchman
Posts: 1723
Joined: Mon Aug 21, 2006 11:54 pm
Location: New Zealand
Contact:

Re: TS2013 wont work, HELP!!

Post by KiwiPete »

Please stay on topic, this is someone that needs help to get his sim working. Its not the bash RSC thread. So lets not make it so.
[moderatoravatar]
Member of the UKTS Forum Moderation Team

Foundation Member
Train Simulation New Zealand (TSNZ) http://tsnz.co.nz
RailNZ fansite http://www.railnz.co.nz
Locked

Return to “[TS] General Discussion”