Derek....I think he's looking at memory dumps, NOT LogMate---the LogMate report doesn't get saved, you read it from the application whilst it's opened. Tell him to stop doing whatever it is that he's doing, and navigate to his RailWorks folder and double click on LogMate.exe; then
start the game, with LogMate still running. When the game crashes, LogMate will still be open, all he needs to do is highlight the last dozen lines or so of the report, copy and paste them into a text document, e-mail it to you and then you could relay that information on to us.
shinymac wrote:How does he READ the error comment or anything else that might be generated by Logmate ?
With his eyes.....this is why I believe he's looking at the wrong files---none of us can read a memory dump!!
shinymac wrote:Would this help solve his issues ?
Not at all; or at least not putting suspect files back into an installation. He's still a way off needing to do that though, and in all honesty--and no offence meant--it would seem that neither of you could formulate a recovery strategy.