Atomic Systems

Hello all,

Tried to finally finish my Fort William to Edinburgh scenario on Suburban Glasgow on TS2020, having started in on TS2019.

I now find I can't even test it as it just gives me the Out of Memory dump on loading it. I even did a timing test with this in TS2019 and had no problems at all, yet all google searches come up with similar problems on other routes but no solutions.

I even did a test with the Class 73 to see if the VP reskins work, and used the very low resource hungry Test Track route as I do stock test's on that as it loads in no time, I got on the route to drive fine, but only for 2 minutes at the most and it crashed out of memory.

What with being unable to load scenery on my favorite South London to Brighton route as well, I'm not having much luck at the moment

I am on the verge of just throwing it in for now and moving on to other sims, I initially had the assumption that my PC that was able to run TS2019 no longer meets the specs to run TS2020, but I must admit it's the first time I've ever had a memory error on Test Track!!

Any suggestions I can try though I am all ears, as I'd at least like to be able to drive my scenario as I've been wanting to try it


Thank you all,

James.

Out of memory dumps are associated with the 32bit version of the game when your game loads it will say 32 or 64 bit on the pre loading screen.
In your game folder you will find the 64 bit launcher of the game this should solve your problem it's also a good idea to have 16 gb of memory however I personally only have 8gb so far without issue on 64 bit
good luck hope that helps

tubemad wrote:I am on the verge of just throwing it in for now and moving on to other sims, I initially had the assumption that my PC that was able to run TS2019 no longer meets the specs to run TS2020, but I must admit it's the first time I've ever had a memory error on Test Track!!

Any suggestions I can try though I am all ears, as I'd at least like to be able to drive my scenario as I've been wanting to try it

I wouldn't yet admit defeat on what you have said.

You haven't said what your PC details are, but if it ran TS2019 (which was 32-bit) there is no big deal reason why it shouldn't run TS2020 in 32-bit. A few small changes in the basic system have made trivial differences to demands, but that shouldn't bring everything grinding to a halt.

You need to do some testing to eliminate possibilities. I would start by taking a full backup of how you stand now.

Remember most of all that "Out of Memory" is often a porky-pie. There are very few default error messages and this one seems to get used when nothing else will do . . .

First thing to do is to work methodically through this list to make sure all drivers etc are up to date:
https://dovetailgames.kayako.com/Knowle ... 12-to-2018

This is also pertinent for the 64-bit version, if you have the means to run it:
https://dovetailgames.kayako.com/Knowle ... 64-bit-use

The kinds of test I have in mind are:

• Test default routes with default scenarios
• Take away all add-ons and reduce to a vanilla install
• If OK, try with Steam add-ons only
• If not OK, try significantly reducing your realism settings (to a ghastly level!) to see if that makes a difference
• Still not OK? Try a fresh install
• If still stuck, it is probably time to contact Dovetail Support

That's just a few ideas, I'm sure you and other will think of other things to try.

Keep careful notes of each test you have done, so that you can explain to Dovetail your tests that have been done.

Good luck.

John

Hi James, I am able to run your scenario in TS2020 under 64bit (just checked this morning).

It may not be anything to do with it, but do you have anything subscribed in the Workshop that might be trying to update while you are running the sim. I have found such memory problems I had (failure to load, freezing and crashing) came to a virtual end as soon as I unsubscribed all Workshop content (I did have a lot subscribed).

I also keep my Content/Routes folder very, very lean which appears to de-stress my computer before I get to the point of loading a route/scenario as it is not struggling to update the scenario database.

Other obvious things - reboot your computer before loading the sim, reduce background processes etc.

My system is 4 years old or so, pretty well mid range, though I do have a fairly decent graphics card and 16GB of Ram and I run at pretty high settings (critically, I find that it is essential to reduce Scenery Quality by 1 notch in the advanced settings - I don't notice any appreciable reduction in visuals, but that 1 notch makes the difference between running a scenario and possibly crashing on a high detail route). My apologies if my suggestions re Workshop and other possibilities are not relevant to your situation - but don't give up, there will be a solution, particularly as you were able to run your scenario under TS2019.

Rod

Right,

Thank you very much for all your replies, it is most appreciated for your time in typing up responses, first apologies to you for my rather direct rant post, I should have gave it time before posting then I'd be more level headed to type a proper post stating what I've done and what I've tried.

I thought I'd try again today after work, so I tried the scenario in case it worked and thus the error came up again. Now, oddly enough I can no longer edit the scenario or any other scenario's for this route, as it comes up with the Out of Memory. I say oddly, because the Fort William scenario was actually fine in the scenario editor yesterday and now it refuses to load.

Now in terms of narrowing the problem down, I tried a scenario on:

- GWML Padd - Oxford, default scenario no problems at all
- Settle - Carlisle, default scenario, again no problems
- Cross Country route, non-workshop freeware route, one of my scenario's I did, works no problem
- WCML South v5, non-workshop route, but I know is resource hungry, one of the scenario's I made was a bit of a slideshow, but it loaded that fine, and it was the same low frames I had, in other words is it's working as it should in that respect.

So high and low detailed routes is no odds different, so I thought perhaps it's workshop routes, as I mentioned the South London to Brighton workshop route doesn't show up the scenery, so I tried a complete random route on Workshop, and subscribed to the Fifties Regional Route, just needs Riviera Line in the Fifties: Exeter - Kingswear and the Euro Assets which I both have, and is a small route with 3 stops, so a good trial route.

Upon loading this in the scenario editor (no scenario's come with it) it gives me the route origin (no other locations available) and on loading it, there is just the scenario marker and ground. No scenery, I fly about and can't find anything, there's no location to go to, but possibly the origin in miles away from the scenery and track, I don't know, or if there should be locations and scenery from that point, then clearly there's a workshop route issue I'm having? That is a pure assumption mind.

I apologize once again, and any further comments on my findings is most appreciated to get to the bottom of this. If someone has a small workshop route that they recommend for me to try that is not South London to Brighton and that you know works, please let me know so I can try it and see if that works.


James.

tubemad wrote:it gives me the route origin (no other locations available) and on loading it, there is just the scenario marker and ground. No scenery

Asa you've postulated, the origin may be some distance from the track, but rather than troubleshoot that route I think you should concentrate on the ones you have, and use regularly---or would like to use regularly at least

So...Suburban Glasgow...will this open successfully in the editors, both Route and Scenario?

gptech wrote:

tubemad wrote:it gives me the route origin (no other locations available) and on loading it, there is just the scenario marker and ground. No scenery

Asa you've postulated, the origin may be some distance from the track, but rather than troubleshoot that route I think you should concentrate on the ones you have, and use regularly---or would like to use regularly at least

So...Suburban Glasgow...will this open successfully in the editors, both Route and Scenario?

Hello Gary,

Just tried it, and no, the error comes up in both the Route and Scenario editors. It loaded in the scenario editor fine until literally just over 24 hours ago.

I can also confirm in that time I have not altered graphic settings or added/removed any items or installed/uninstalled anything. I have tried it in 32 and 63 bit, same error, I've tried detail on lowest, still no difference.

I know the Fifties Regional isn't a route I was going to use, but I was interested in knowing if just workshop routes were affected

tubemad wrote:Just tried it, and no, the error comes up in both the Route and Scenario editors. It loaded in the scenario editor fine until literally just over 24 hours ago.

Hi James, looking back I can see I wasn't making things very clear.. don't load, or attempt to load, the problematic scenario in the editors---let's check the base route first. So, can you drop into the route itself from the "Build" menu, and can you use the scenario editor to create a new scenario---doesn't matter what kind, the idea is to check whether the route allows you to manipulate it.

tubemad wrote:I have not altered graphic settings or added/removed any items or installed/uninstalled anything.

That's grand, possibly even makes things easier. Whatever has changed hasn't happened because of a lapse in concentration etc so it has to something to do with how the system works, or doesn't work as the case may be. Taking much of that *random* factor out of the equation means we don't have to guess as much
Don't get too worried about any "out of memory" messages; this has become the new SBHH message and is thrown up for all sorts of things. I've found that both the editors (in both 32 and 64 bit modes) are more susceptible to crashing than they were in TS2019. You'll get this error even with RAM coming out of your ears; the game trying to access data at any memory location that has been flushed--meaning that location is empty--will make it fall over, so rather than requesting it be reloaded it has a *strop* and Teddy goes shy-diving.

A couple of things that would be useful is to CUT the routes that you can't play/work with out of the ..Content\Routes folder and PASTE them somewhere safe, with the exception of Suburban Glasgow of course, and run the route through RW Tools to check for missing assets; scenery/road/loft items don't particularly matter but ensure you have all the referenced track linked objects installed.

Gary,

No it's ok it was clear, when I say the error comes up in both the scenario and route editors, I mean it was happening when editing or creating a scenario, and also when I went to edit the Route in 'Build' as you say, it still comes up with the memory error

tubemad wrote:Gary,

No it's ok it was clear, when I say the error comes up in both the scenario and route editors, I mean it was happening when editing or creating a scenario, and also when I went to edit the Route in 'Build' as you say, it still comes up with the memory error

I don't know if this helps, but I've had a few 'out of memory' errors when loading scenarios from the latest Suburban Glasgow. Most of them worked after I'd rebooted the computer - maybe there wasn't a large enouigh contiguous block of memory available? For a couple I had to reduce my graphics settings - aniso from 8x to 4x - but even this wouldn't get the 6Y15 to load.

I'm running 64 bit with 16 Gb of physcial memory, and it is never fully 'used'.

Just shows how finicky TS2020 is - out of curiosity I tried this one and it loaded fine. No help to you I know but then I get issues with other routes that others don't. Best of luck in sorting it as it is a wonderful route. When I updated I had to delete everything and start over as it wouldn't at all.