TS Reporting Errors back to base?

[alanch]

Has anyone else opened one of the error logs in Steam\steamapps\common\RailWorks\TempDump\Logs\ - they are human readable and appear to transmit back to home.

The logs start with:

Start collecting information about the crash...
[taking_screenshot]
Desktop screenshot generation disabled; skipping.
Creating crash dump file...
[creating_dump]
Dumping info for module C:\Steam\steamapps\common\RailWorks\RailWorks64.exe
Dumping info for module C:\Windows\System32\ntdll.dll
Dumping info for module C:\Windows\System32\kernel32.dll
Dumping info for module C:\Windows\System32\KERNELBASE.dll

and end with:

Finished creating dump.
[copying_files]
Finished copying files.
[encoding_video]
Desktop video recording disabled; skipping.
[confirm_send_report]
[compressing_files]
Total file size for compression is 139336 bytes
Creating ZIP archive file TempDump\6a5f85a6-54e2-46f8-958a-3f28fddb67d0.zip
Compressing file TS2018_Report.txt
Compressing file crashdump.dmp
Compressing file crashrpt.xml
Calculating MD5 hash for file TempDump\6a5f85a6-54e2-46f8-958a-3f28fddb67d0.zip
Finished compressing files...OK
[end_compressing_files]
[sending_report]
[sending_attempt]
Sending error report over HTTP...
Preparing HTTP request data...
Calculating size of data to send.
Opening Internet connection.
Connecting to server
Opening HTTP request...
Sending HTTP request...
Ending HTTP request...
Reading server response...
Server response code: 200
Server response body:
Error report has been sent OK!
[status_success]

I do hope someone at the other end is using all this information.

[gazz292]

Crikey,
maybe one day those spam emails :
where dodgy folk caim to have recorded your webcam whilst you watched rude videos, (and use a bit of code that displays your password to you from your local files... pretending they have your password) then demand few thousand bit - coins as ransom, otherwise they will send it to all your friends... will come true...

only they will be video's of you swearing and shouting at train sim when it crashes for the 20th time that day

[mikesimpson]

Yes Ash, I saw that as well, not sure if the data was actually transmitted, I will have to view my internet output at the same time as I exit TS2019 and trigger an error.

Mike

[alanch]

Yes Ash, I saw that as well, not sure if the data was actually transmitted, I will have to view my internet output at the same time as I exit TS2019 and trigger an error.

Mike

Hi Mike

Judging from the last section of the report, this data is definitely being transmitted back to DTG.

[sending_report]
[sending_attempt]
Sending error report over HTTP...
Preparing HTTP request data...
Calculating size of data to send.
Opening Internet connection.
Connecting to server
Opening HTTP request...
Sending HTTP request...
Ending HTTP request...
Reading server response...
Server response code: 200
Server response body:
Error report has been sent OK!
[status_success]

[Springer6]

Yes Ash, I saw that as well, not sure if the data was actually transmitted, I will have to view my internet output at the same time as I exit TS2019 and trigger an error.

Mike

Hi Mike

Judging from the last section of the report, this data is definitely being transmitted back to DTG.

[sending_report]
[sending_attempt]
Sending error report over HTTP...
Preparing HTTP request data...
Calculating size of data to send.
Opening Internet connection.
Connecting to server
Opening HTTP request...
Sending HTTP request...
Ending HTTP request...
Reading server response...
Server response code: 200
Server response body:
Error report has been sent OK!
[status_success]

Gulp ! Did your firewall let you know that TS was trying to, or actually, contacting DTG ? Possibly not, as we have all probably allowed our machines to contact DTG for other reasons ?

[alanch]

Gulp ! Did your firewall let you know that TS was trying to, or actually, contacting DTG ? Possibly not, as we have all probably allowed our machines to contact DTG for other reasons ?

No - but then I wouldn't expect it to tell me about an HTTP transfer. I've no real problem with this - it is transferring the dump report, which hopefully means someone will be analysing why the crash happened to attempt to improve the software.

[Springer6]

Gulp ! Did your firewall let you know that TS was trying to, or actually, contacting DTG ? Possibly not, as we have all probably allowed our machines to contact DTG for other reasons ?

No - but then I wouldn't expect it to tell me about an HTTP transfer. I've no real problem with this - it is transferring the dump report, which hopefully means someone will be analysing why the crash happened to attempt to improve the software.

I'm pleased that you are happy then ! I'm just a little bit more cautious about third parties downloading my data without informing me. Even if it does seem to be anonymous and potentially helpful, having been the victim of more than one hack, including having my Steam Account compromised recently.

[SkylineBoy]

I'm pleased that you are happy then ! I'm just a little bit more cautious about third parties downloading my data without informing me. Even if it does seem to be anonymous and potentially helpful, having been the victim of more than one hack, including having my Steam Account compromised recently.

I'd find it hard to even argue it's your data.

[alanch]

I'm pleased that you are happy then ! I'm just a little bit more cautious about third parties downloading my data without informing me. Even if it does seem to be anonymous and potentially helpful, having been the victim of more than one hack, including having my Steam Account compromised recently.

I'd find it hard to even argue it's your data.

You might need to read the General Data Protection Regulation.

[SkylineBoy]

You might need to read the General Data Protection Regulation.

I'm aware of GDPR. While fairly complicated, GDPR in it's simplest form is a legal framework that sets guidelines for the collection and processing of personal information of individuals within the European Union (EU).

You don't own the software reporting the data, therefore I cannot see how you own the data that it creates. In this case it is a dump file which should not contain any data personal to you or that can be used in any way to identify you as an individual. Unless you believe or have found otherwise?

Unless you can specifically point to something that proves to me that there is any way you can own this data, I stand by my opinion.

[alanch]

You might need to read the General Data Protection Regulation.

I'm aware of GDPR. While fairly complicated, GDPR in it's simplest form is a legal framework that sets guidelines for the collection and processing of personal information of individuals within the European Union (EU).

You don't own the software reporting the data, therefore I cannot see how you own the data that it creates. In this case it is a dump file which should not contain any data personal to you or that can be used in any way to identify you as an individual. Unless you believe or have found otherwise?

Unless you can specifically point to something that proves to me that there is any way you can own this data, I stand by my opinion.

Which is why I'm relaxed about the software reporting back to base - because of GDPR the transmitted data is unlikely to contain anything that identifies me personally, or relates to me in any way. If it does, DTG would presumably be in breach of the law, as they have not attempted to gain my active permission to allow it to be transmitted.

[Springer6]

Lots of organisations/individuals are currently in breach of a strict interpretation of the GDPR, although it doesn't seem to bother them too much. The GDPR will only start to really concern them, when a body of case law has been built up. There have been some recent signs that the Information Comissioners Office (ICO) have begun to sit up and take notice. It may then prove to be extremely costly (financially and in terms of reputation) to some organisations or individuals.

[Easilyconfused]

Before everyone goes off on a tangent - has anyone actually read the EULA? I would suspect this is covered in there. I no longer have TS2019 / TSW installed on my laptop because it was not up to the job of running them so I can't check until I get home tomorrow.

[TransportSteve]

But, when does it report this data back to DTG? I play offline and have done for several years, my log folder is completely empty, as I checked it just now, so, how long would this information be held for if you have a dump, or, system crash and aren't online for a couple of days? You should also have Crash Report folders in your Steam\steamapps\common\RailWorks\Data folder for both the WIN32 bit and 64 bit, all these folders first appeared when the 64-bit version was released the other Thursday.....

Cheerz. Steve.

[alanch]

But, when does it report this data back to DTG? I play offline and have done for several years, my log folder is completely empty, as I checked it just now, so, how long would this information be held for if you have a dump, or, system crash and aren't online for a couple of days? You should also have Crash Report folders in your Steam\steamapps\common\RailWorks\Data folder for both the WIN32 bit and 64 bit, all these folders first appeared when the 64-bit version was released the other Thursday.....

Cheerz. Steve.

Hi Steve - you say you play offline, but does that mean your computer is disconnected from the internet or that Steam is offline? If your computer is still connected to the internet then the report can still be sent. Do you have a recent ErrorReport.txt in the Railworks/TempDump folder, and is there a Logs sub-folder with CrashRpt-Log files in it? If so, you can read the CrashRpt-Log files and they will tell you if the report has been transmitted.

It looks like the RailWorks\Data\CrashReport folders contain the software to create the crash reports.