Have a quick look in your mail settings, if there is an auto-forward of mails from steam to an email address then that is how they got to your Steam account, by first getting into your email account - they then try to log into steam with your account ....guess any password, login fails, request login code, auto forward the code email to them, they use the code and they are in.......they then change your email address and password and they have your account. If they are smart then they might have removed the forward rule already in your email account to keep you guessing, but they usually don't....once they have control of the account that they are looking for they usually move on. If they have covered their tracks then it is impossible to verify that this is how they got in but it is a very common method of breaking into accounts, and for sure i would recommend changing your email account password immediately as a precaution.Springer6 wrote:I have NEVER used Steam Chat....I have always tried to ignore it . I do not click on any links unless certain of what they are.SkylineBoy wrote:Yes, but how were you hacked? There have been multiple recent warnings about people clicking links offered in Steam chat, which then ask people to log into Steam and therefore giving away their Steam details.Springer6 wrote:Search me, but I understand that Steam Accounts are hacked quite often !
I have only used Steam to do 3 things....Use TS, look at and download/upload Workshop items and to purchase/validate new/existing DLC.
I suspect that the process of Steam inexplicably and consistently refusing my Password and having me validate it via an e-mail supplied code on EVERY log in over recent days may have something to do with how the hack happened, but I'm not sure how hackers could engineer that. This constant Steam request for a password validation occurred before, a few months ago, but ceased when I submitted a complaint about it ? On that occasion my e-mail address was not changed and my original password continued to work.
I have no idea how it happened, I know that the e-mail address that mine was changed to, was most probably a Russian one.
I don't allow Steam to store my payment details , but have changed my passwords to be sure.
I just wish Steam Support would be a bit quicker in restoring normal service.
Andy
