Trespassers

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749006
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Re: Trespassers

Post by 749006 »

1S811985 wrote: Anyone has raised a ticket with RSC support about this?

1S81
Their reply was the usual generic rubbish

Thank you for contacting the Railsimulator.com customer support, your inquiry has been logged with a member of our dedicated customer support team.

It may be that:
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3. You may need to replace your graphics card or other hardware that may need updating.

The first thing to do is to go through the Verify Files Integrity and the integrity of cache routine, this will check that all of the files included with your Steam purchased "Down Loadable Content" (DLC) are in place, without any corrupted or damaged files if there are any problem files, this will force Steam to replace them.

We have included a Web Link with complete step by step instructions just paste it into your favourite web browser
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Please reply to this email rather than generating a new email, this will avoid any confusion, it also enables us to read the history of all correspondence in order to provide you with quicker assistance and better support.

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I like the "Keep an eye on the Train Simulator 2013 website" :D
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749006
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Re: Trespassers

Post by 749006 »

jarmstro wrote:No, that is not correct. From the year dot it was unlawful for any platform to be built to anything other than level. There may have been some slight leniency of which I am unaware of but basically all platforms were built without any gradient to comply with the law. Tracks through stations should be level. If some one could give me an example of a UK real life sloping platform I will eat my hat!!! :lol:

John A
Ryder Brow - 1/132
Reddish North - 1/108
Brinnington - 1/70
Fairfield Station on the Woodhead route - Gradient changed from 1/133 to 1/100 in the station

These are a few that come to mind. Having Driven the routes with 101's, 142's and 15x 's plus 304, 305 and 323.
I know if you took the brakes off the train would roll out of the station.

How do you like you hat to be served :)

Peter
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theorganist
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Re: Trespassers

Post by theorganist »

K2rover wrote:There was already a thread for this problem:

http://forums.uktrainsim.com/viewtopic. ... &sk=t&sd=a

I emailed so called 'support' and received diddly squat in reply. Seems like RSC are burying their heads in the sand!
Kromaatikse wrote:I've heard on the grapevine that RSC are definitely aware of the trespassing problem, but don't have a solution for it yet.
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theorganist
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Re: Trespassers

Post by theorganist »

I am pretty certain that Old Hill station is also on a gradient as it is halfway up a 1 in 40 incline! Rowley Regis too (at the top) as you can see when standing on the platform that it curves upwards, unless I have been drunk whilst commuting!

Peter
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Re: Trespassers

Post by clivejames1st »

I have reported it twice now, once for the GEML and the second for L2B. Sadly, nothing done as yet. I, also, had the problem of passengers wading through the platforms at waist height on WCML but I solved that by breaking the platform at the sloping section.
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1S811985
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Re: Trespassers

Post by 1S811985 »

Kromaatikse wrote:I've heard on the grapevine that RSC are definitely aware of the trespassing problem, but don't have a solution for it yet.
I normally take Marvin Gaye's advice on all things grapevine* but since Kromaatikse is known to do some work for RSC...

That said, there's really nothing new here. We already know that RSC are aware of the problem because people here have reported it, and it's self evident that there's no solution. Beyond that, what? A hint of a suggestion that RSC might, perhaps, be looking into it with a view to maybe doing something at some as yet to be determined point in the future. And all delivered through an unofficial back-channel in such a way as to commit RSC to nothing.

I'd opened this thread by asking if anyone could point to any sort of acknowledgement of culpability on the part of RSC, or any sort of acceptance of responsibility on their part for sorting it out. No-one as yet has mentioned having had sight of either. Can anyone really, honestly say that this is good enough?

As has already been mentioned I'm out serious money on this game and, like a right mug I'm standing here, wallet at the ready to shell out yet more on WCML-Shap, ECML-KX, a few add-ons to go with them.... Well I'm having serious second thoughts now.

Oh and I should add that I'm not having a pop at you here Kromaatikse, thank you for at least trying to communicate something about this sorry state of affairs.

1S81

*
"People say believe half of what you see,
son, and none of what you hear".


From "I heard it through the grapevine" by Norman Whitfield and Barrett Strong for Motown Records 1966.
I know what gold does to men's souls.
lenfish
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Re: Trespassers

Post by lenfish »

I believe the reply people have been getting from RSC, myself included, is a standard automated reply which at least lets you know they have received your report. Whether they go on to do anything else about it remains to be seen.
If the word on the grapevine is that they are aware and finding a fix is proving difficult, it would be good if RSC acknowledged this themselves. It's the silence from them that rankles.
Note: posted before seeing post above
Regards,

Len
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Re: Trespassers

Post by jarmstro »

749006 wrote:
jarmstro wrote:No, that is not correct. From the year dot it was unlawful for any platform to be built to anything other than level. There may have been some slight leniency of which I am unaware of but basically all platforms were built without any gradient to comply with the law. Tracks through stations should be level. If some one could give me an example of a UK real life sloping platform I will eat my hat!!! :lol:

John A
Ryder Brow - 1/132
Reddish North - 1/108
Brinnington - 1/70
Fairfield Station on the Woodhead route - Gradient changed from 1/133 to 1/100 in the station

These are a few that come to mind. Having Driven the routes with 101's, 142's and 15x 's plus 304, 305 and 323.
I know if you took the brakes off the train would roll out of the station.

How do you like you hat to be served :)

Peter
Hehehe! Preferably served with a Whisky!! But a Station Platform at 1 in 70??? Sorry. I find that hard to believe as it would be outside the law?? And I cannot ever, for the life of me, remember alighting on a platform with any noticeable slope???

Cheers
John A
DavidVI
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Re: Trespassers

Post by DavidVI »

I think what makes this worse is the fact the passengers behaving was meant to be one of those new great features of TS2014.. yet it's only got worse?

On the subject of passengers does anyone know how to set up the density of platforms for different times of day? I fiddled with it a bit and it just made passengers not appear at all!
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Re: Trespassers

Post by gptech »

A.
jarmstro wrote:And I cannot ever, for the life of me, remember alighting on a platform with any noticeable slope
B.
jarmstro wrote:Preferably served with a Whisky
To achieve A. you need more of B. :lol:
gptech
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Re: Trespassers

Post by gptech »

DavidVI wrote:I fiddled with it a bit and it just made passengers not appear at all!
Can you remember which bit of fiddling achieved that? Many would find NO passengers better than floating ones.
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Re: Trespassers

Post by AndyUK »

FoggyMorning wrote:This information comes from the Railway Group Standards websites. Note that it has been superseded.....
Superseded by http://www.rgsonline.co.uk/Railway_Grou ... ss%201.pdf. Page 15 gives examples of what has been past practice and in passing states ".....there are many platforms on the GB network that are located on gradients steeper than 1 in 400 and of those, a significant number are on gradients steeper than 1 in 100."

Andy L
DavidVI
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Re: Trespassers

Post by DavidVI »

gptech wrote:
DavidVI wrote:I fiddled with it a bit and it just made passengers not appear at all!
Can you remember which bit of fiddling achieved that? Many would find NO passengers better than floating ones.
Every platform would need to be done individually.. I'm not an editor guy so excuse my descriptions.

In the editor double click on the white lines/boxes that are on the platforms, a box should pop out on the right. In there you can add times and the density of passengers at these times.

I just added a few waypoints in time thinking it would change to each one so it would be busy early up until 9am then go down in density until around 4 till 7. But for some reason it didn't work as expected and left the platform empty!

Might return with screenshots if anyone gave give some insight!
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Re: Trespassers

Post by rfletcher72 »

gptech wrote:Many would find NO passengers better than floating ones.
I would welcome the option to turn passengers off altogether :)
Richard
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Re: Trespassers

Post by ka959 »

bri2808 wrote:
1S811985 wrote:It's happened again! Twenty minutes in on L-B.

It's great that people can find the humour in it and fair play to them that do. But when I add it all up, counting a graphics card I didn't otherwise need, I'm knocking on the door of a four figure spend on this game and am struggling to find this issue amusing.

Final straws appear to be the issue of the day on this forum. I may have found mine.

1S81
I agree, I have also spent serious pound notes on this game. No one was mocking the issue, but any anger/disappointment you have should surely be channelled at RSC? It is really disappointing that they dont seem to want to do something about it, and I think it got worse since TS2014.
It doesnt look professional for sure. The fact we have passengers walking on the platform makes it look realistic but just ONE passenger out of place so to speak ruins the whole realism :(
Hope I have this reply in the right place, here ! As for some peoples' opinions on this subject, I sometimes wonder, myself ! I've got a rather serious (to me, at least) problem at the moment, which involves some of the more recent EMUs and such, which have something fitted like the AWS warning system, but which has a very high-pitched (apparently) sound that I just can't seem to hear at any time. what happens every time, is that that sound this sound emits, I can do nothing to cancel it, because I just can't hear it.

This is ruining my pleasure I get out of playing this game every time it happens. The train comes to a halt, and I lose any points I've accumulated so far, or I just lose the game totally because of my train being late, etc. What I'd like is some way of bypassing this device, which some othere may prefer also, as an option, to get around a very big annoyance. I have asked RSC in the past to see if they could do something about this, in the past, but they just can't seem to understand this problem of mine (and I'm sure, also, of many others worldwide, who play Train Simulator 2014. Sure, many locomotives and EMUs, etc, are getting more realistic than they were, in the past years, but if you're deaf, say, then this is bordering on blatant discrimination - making it harder to play a very interesting game, that we pay good money to own, over an amount of time.

RSC just doesn't want to do anything about this, or try to help some of us who would benefit from having something done about it. Surely, something could be done about this problem, like, such as putting a much more visible warning light, of such intensity, that it'll be seen easily while in the driver's seat. Why not? Purists, who want things to be as perfectly realistic, in both sight, and sound, as practical, may just have to put up with something that bugs them will detract from realism , for the sake of letting those of us get more enjoyment out of TS2014. I have a cochlear implant, and can hear all the sounds in the game EXCEPT THIS SOUND of the warning that just appears to come on, and stops the trains every time !!

Is it possible for someone, seeing this, may be able to point me to the email address of a prominent British Deaf Association, who may be willing to help me out with an email to RSC, on this subject ? If they agree I'm correct assuming they are discriminating against myself, and others in the Deaf Community ? Thankyou for reading this plea, if you may wish to comment, or help me out here.

Regards...

Jim McDermott
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