pingmaster wrote:do i need to run the game cache on steam
At the risk of seeming to be rather harsh, what you really need to do is take the PC to someone who
knows how to install an operating system and get them to let you watch.
Exception Code: c0000005 is a bit of a catch all for an error that can be caused by many things, but basically it means Windows is trying to access a resource that doesn't exist. You may be missing a required file(s) in the OS, you may be missing a motherboard/chipset driver, you may be missing a component driver......ad infinitum.
Whichever it is, it's most usually an error caused by whoever has installed the OS and programs, not the OS or the programs themselves.