Now Available on Steam

General discussion about RailWorks, your thoughts, questions, news and views!

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tomtrain
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Re: Now Available on Steam

Post by tomtrain »

JADsHome wrote:I fear I may have screwed up then as I purchased it first as per RS's instructions and entered the code on the My Games page - funnily enough I've just had a call from Halifax Credit cards querying the purchase - and mine went through at £34.99 so it looks like I shall be emailing / writing to RSDL or Steam to get my money difference back ! Sure I will not have been the only one to make this mistake :(
Anyway in 3 hours time I'll have the game - NOT impressed with Steam thus far I have to say - should have waited and got the DVD me thinks :bad-words:
This is not usually how Steam gives discounts using promotional codes. Usually you can type in the code when you purchase the game. RS.com have gone down a complicated and unnecessary route.
SteelixB
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Re: Now Available on Steam

Post by SteelixB »

tomtrain wrote:
JADsHome wrote:I fear I may have screwed up then as I purchased it first as per RS's instructions and entered the code on the My Games page - funnily enough I've just had a call from Halifax Credit cards querying the purchase - and mine went through at £34.99 so it looks like I shall be emailing / writing to RSDL or Steam to get my money difference back ! Sure I will not have been the only one to make this mistake :(
Anyway in 3 hours time I'll have the game - NOT impressed with Steam thus far I have to say - should have waited and got the DVD me thinks :bad-words:
This is not usually how Steam gives discounts using promotional codes. Usually you can type in the code when you purchase the game. RS.com have gone down a complicated and unnecessary route.
I'd imagine there's been a mistake somewhere, as the original instructions were exacty that anyway. I wouldn't deem this method complicated, just a couple more clicks of the mouse really.
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theokus
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Re: Now Available on Steam

Post by theokus »

SteelixB wrote:
tomtrain wrote:
JADsHome wrote:I fear I may have screwed up then as I purchased it first as per RS's instructions and entered the code on the My Games page - funnily enough I've just had a call from Halifax Credit cards querying the purchase - and mine went through at £34.99 so it looks like I shall be emailing / writing to RSDL or Steam to get my money difference back ! Sure I will not have been the only one to make this mistake :(
Anyway in 3 hours time I'll have the game - NOT impressed with Steam thus far I have to say - should have waited and got the DVD me thinks :bad-words:
This is not usually how Steam gives discounts using promotional codes. Usually you can type in the code when you purchase the game. RS.com have gone down a complicated and unnecessary route.
I'd imagine there's been a mistake somewhere, as the original instructions were exacty that anyway.
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afterbirth
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Re: Now Available on Steam

Post by afterbirth »

This is madness. My receipt has already been debited at 34.99.

WHERE ON THEIR WEBSITE does is say to activate it. Thats normally only for DVD/CD Purchases!
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Retro
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Re: Now Available on Steam

Post by Retro »

Code worked but download seems to be stuck on 0% Guess the server is slow. The price did not come down though.
Regards James.
Last edited by Retro on Fri Jun 12, 2009 5:35 pm, edited 1 time in total.
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Dougjuk
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Re: Now Available on Steam

Post by Dougjuk »

Hi,

Must admit it was a little confusing, I ended up with the full price product in my basket. So I deleted it and went back to the Railsim site and followed the instructions and it worked out fine at the cheaper price.

Doug
tomtrain
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Re: Now Available on Steam

Post by tomtrain »

Right, I followed the instructions given by RS.com and Ben. I went to the steam site RS.com told me to, I finished the purchase, went to the games tab and entered the code. And it still charged me full price. I've just checked my account details online and £34.99 has been deducted from my account. How does it work? Does it refund the money to your account after you've entered the code?
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theokus
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Re: Now Available on Steam

Post by theokus »

Dougjuk wrote:Hi,

Must admit it was a little confusing, I ended up with the full price product in my basket. So I deleted it and went back to the Railsim site and followed the instructions and it worked out fine at the cheaper price.

Doug
Ah.... finally :roll:
Thank you Doug!
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TheTazman
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Re: Now Available on Steam

Post by TheTazman »

The price of changes automatically reducing it to £15 or so. I forget the exact price. The price on the image changed ffrom £34.99. I logged out of my Steam account first.
tomtrain wrote:Right, I followed the instructions given by RS.com and Ben. I went to the steam site RS.com told me to, I finished the purchase, went to the games tab and entered the code. And it still charged me full price. I've just checked my account details online and £34.99 has been deducted from my account. How does it work? Does it refund the money to your account after you've entered the code?
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JADsHome
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Re: Now Available on Steam

Post by JADsHome »

They appear to have changed the wording on the RS website from what it orginally said

To take advantage of this amazing offer, all you need to do is:
1. Go to http://www.railsimulator.com/
3. Log in
4. Click on My Account in the RHS panel
5. You will see the RailWorks Promotional Key
6. Then visit Steam.com (http://store.steampowered.com/app/24010/)
complete the purchase process and type in this promotional code.

and it now makes much more sense...

To take advantage of this amazing offer, all you need to do is:
1. Go to http://www.railsimulator.com/
3. Log in
4. Click on My Account in the RHS panel
5. You will see the RailWorks Promotional Key
6. Launch your Steam Client
7. Once loaded, open the My Games tab.
8. Click on the Activate a product on Steam button

9. Follow the instructions, you will be promoted for your code.

Shame they added 6, 7 and 8 after - now I gotta go through getting a refund somehow :(
Last edited by JADsHome on Fri Jun 12, 2009 5:39 pm, edited 2 times in total.
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Retro
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Re: Now Available on Steam

Post by Retro »

I did the above but it still charged me the full price.
Regards James.
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One Ring to bring them all and in the darkness bind them
tomtrain
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Re: Now Available on Steam

Post by tomtrain »

Shame they added 6, 7 and 8 after - now I gotta go through getting a refund somehow
You can't. Steam offer no refunds, in part or in full.
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Blaster
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Re: Now Available on Steam

Post by Blaster »

Ah well i followed the revised set of instructions, and still ended up paying full price Lol not to worry its on its way down now so i will see if its worth it
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iceman2117
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Re: Now Available on Steam

Post by iceman2117 »

@Retro
You must "In steam client , click on 'Activate product on steam' under the 'My Games' tab.
Enter your promo code.
This reduce the Price.

greets ice
Last edited by iceman2117 on Fri Jun 12, 2009 5:43 pm, edited 2 times in total.
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paulz6
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Re: Now Available on Steam

Post by paulz6 »

Make sure that if you already have RailWorks in your basket at full price, that it is removed from the basket and re-added at the discount price.
The value of your investments may go up as well as down.
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