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Re: Always having to fix things

Posted: Fri Apr 13, 2012 12:35 pm
by pjt1974
My views on the upgrade to TS2012 are well known to many on these forums. It was a very good improvement, astonishing in some cases when you look at what it achieved in the looks and feel of the simulator but it could've been implemented far, far better.

Re: Always having to fix things

Posted: Fri Apr 13, 2012 1:35 pm
by bigvern
RSC stuck between a rock and a hard place I guess, the drive to update tech (though it is hardly modern by other gaming titles) but maintain backward compatability. In the drive to achieve the former, they have not only left some disgruntled content creators but not caught up on some of their own DLC even now.

Of course the dilemna is how far they push forward without putting a "cap" on a previous version to allow users who wish to stay at that level to do so. Mandatory updates via Steam having been discussed before and always a contentious issue. Also at what stage does the technology become so advanced it is no longer viable to support the "public" sandbox side of the thing? Far easier to keep things under control and avoid complaints like the OP's if you strictly restrict who can develop for the programme - as MS have indeed done with their Flight programme.

Re: Always having to fix things

Posted: Fri Apr 13, 2012 1:39 pm
by styckx
If you are unhappy with constantly running into the same exact problems release after release after release after release after release after release, told it will be fixed, and they are still there release after release after release after release HEY LOOK NEW PRETTY COLOR TRAIN BANNER after release after release after release. Just walk away.. It's really easy.. You delete your RW folder, and walk away.

BTW Anyone want to take full ownership of all my uploads? I really don't want my name attached to them anymore but at the same time don't really want to be "that guy" that deletes his portfolio in one fell swoop..

Re: Always having to fix things

Posted: Fri Apr 13, 2012 3:44 pm
by FoggyMorning
I keep emailing support asking them to fix the userbase but they never listen :cry:

Re: Always having to fix things

Posted: Fri Apr 13, 2012 4:06 pm
by jimmyshand
nigeltouatievans wrote:
jimmyshand wrote: It's true to some degree that the onus is on 3rd parties to keep up and some indeed do (Richard Armstrong a superb example of repeated timely updates - often within 24 hours of a change) but surely RSC could help out as both RSC and 3rd parties are seemlessly intertwined within the same product in the eyes of the average customer.
It's not particularly 3rd party stock that has not been updated as far as I can tell - apart from the class 86 and 390 pack I'm not aware of any RSC built stock packs that have been updated yet (maybe there are some that I have missed). There are updated versions of the 66 and 158 in S-C, but the updates have not been applied to the stand alone packs.

I would have thought that adding lights and rain effects was not a particularly big job for RSC, so I'm a bit surprised how slowly (if at all) the updates are going, and the packs must have a much higher chance of selling if they are TS2012 branded.
That's actually a very good point. Very little of the RSC stock has been properly updated to the new standard of their own game. Poor show really as in the hands of the ultimate experts surely it can't take more than a few hours work to add some rain textures and headlight effects?

Re: Always having to fix things

Posted: Fri Apr 13, 2012 4:57 pm
by Merlin75
styckx wrote: BTW Anyone want to take full ownership of all my uploads? I really don't want my name attached to them anymore but at the same time don't really want to be "that guy" that deletes his portfolio in one fell swoop..
If you don't get a offer from anyone else to take ownership of them then I'll be more than happy to do so.

Re: Always having to fix things

Posted: Fri Apr 13, 2012 5:04 pm
by styckx
Merlin75 wrote:
styckx wrote: BTW Anyone want to take full ownership of all my uploads? I really don't want my name attached to them anymore but at the same time don't really want to be "that guy" that deletes his portfolio in one fell swoop..
If you don't get a offer from anyone else to take ownership of them then I'll be more than happy to do so.
Seriously.. Just take the stuff now.. Download it all, PM me when you have it so I can delete it and I'll write some useless fake legal email addressing the fact I gave it all to you.. 8) Or see if whoever is running this joint can just switch ownership of the content. I really want to cut ties with anything to do with RSC and their product..

Re: Always having to fix things

Posted: Fri Apr 13, 2012 5:10 pm
by Kariban
You can just transfer ownership by editing it, Bill. I'll manage your bridges if you want to test it to see if you cba to do all of it that way.

Re: Always having to fix things

Posted: Fri Apr 13, 2012 5:19 pm
by Merlin75
Kariban wrote:You can just transfer ownership by editing it, Bill. I'll manage your bridges if you want to test it to see if you cba to do all of it that way.
He is quite correct you can pass ownership to someone else just by editing it. If you want to do it that way that would be handy but if not I'll download it all and reupload it.

Re: Always having to fix things

Posted: Fri Apr 13, 2012 5:21 pm
by Retro
Some excellent comments have been made here and I find myself agreeing with most of them. As said the updating of older stock to take advantage of the new features has been chaotic IMHO. This coupled with the companies seeming inability to communicate effectively with their customers leaves one wondering what is going to happen next. The problem of fixing things came with Railworks. In the Rail Simulator days everything was very friendly and RSDL where keen to help us along the way in our efforts. Too much change means even RSC can't keep up let alone the Freeware Developers.
I have been fortunate in the fact that members of the community have applied unofficial fixes to several of the items needed on my Route and sent them to me as I cannot understand all the gobbledygook. Without this help I would be way behind.
I personally think that RSC should take a look at DLC on sale and if it has not been optimised do so. People do not want to pay money for stuff that is still in Railworks 2 format. They also need to make support more personal instead of the stock generic replies. To get things fixed which should have been done in the previous years and make sure newly released DLC fixes are as quick as possible and not just left on the fence for users to sort out.
Sorry if this seems a little harsh but life is harsh also.
Other Software Companies are much the same in that they get the new stuff out as fast as possible then do not fix things when they go wrong. Some people have been unable to use the Sims 3 for months after the first Update to prepare the game for the next EP. I am having a running battle with EA Support about this also.
Bill I am sorry to here your news. We are losing yet another person who contributed much to the community.
Kind regards James.

Re: Always having to fix things

Posted: Fri Apr 13, 2012 5:26 pm
by styckx
Merlin75 wrote:
Kariban wrote:You can just transfer ownership by editing it, Bill. I'll manage your bridges if you want to test it to see if you cba to do all of it that way.
He is quite correct you can pass ownership to someone else just by editing it. If you want to do it that way that would be handy but if not I'll download it all and reupload it.
But it's broken and the worst website code ever.. What happens is you are takin to a page where you have a drop down box that loads EVERY-SINGLE-USER on this forum which is over 20,000.. It just lags up the browser forever and is 100% useless because soon as you scroll down it just bounces back to the top of the list because it's trying to load 20,000+ user names..

So.. Yeah.. A admin can do that because I'm not..

Re: Always having to fix things

Posted: Fri Apr 13, 2012 5:29 pm
by Merlin75
No problem then I'll download it all and send you a PM when I'm done.

Re: Always having to fix things

Posted: Fri Apr 13, 2012 5:52 pm
by styckx
Sounds good! Sorry for derailing things here a bit.. I was here because that spammer with his awful scenarios lit up my inbox, then saw this thread and it kind of reminded me I needed to unload my loot to someone. :)

Anyways.. Seriously.. To anyone.. If the game frustrates you, and you're constantly fixing things, in battles with support, pounding on the desk because 45 minutes into a scenario you got jelly cab and a unexplainable SBHH, you're still despretely waiting for such and such thing to be fixed that was mentioned 8 months ago would be out in a few weeks, if you do anything else more with this game rather than actually playing it or create for it; it's really really a giant monkey off your back when you right click and delete that folder.. I have what.. Over $1200 worth of investment lost but.. Eh.. It's better than continuing to invest in product that is going in a different direction than what we hoped.. RSC need me (customers, not "me"), I don't need them. Simple as that. But I'm in a good place! Flight Simming again! I've spent only a small fraction of the money I've spent on Railworks and barely have to fix anything and 99% of my time is spent actually flying and enjoying myself. Funny how that works..

PM me if you need anything.

Bill

Re: Always having to fix things

Posted: Fri Apr 13, 2012 7:14 pm
by AndyM77
Agree totally Bill. It felt like wasted money at first, but maybe another year or so down the line it might all be fixed and the experience a bit more pleasurable again. I won't hold my breath though... ! :P

Re: Always having to fix things

Posted: Fri Apr 13, 2012 7:29 pm
by markpullinger
Hi, that spammer is a pain with the pm links, managed to block the so & so there, as there doesn't seem to be a report button on pm