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Can't download anything!
Posted: Wed Dec 24, 2003 4:07 pm
by seaeagle
Have tried to download a few files and all I keep getting is http 500 internal server error. Help!
Posted: Wed Dec 24, 2003 4:11 pm
by NeutronIC
I was upgrading the system to the new download mechanism, everybody is now on that, so give it a try now.
Matt.
Posted: Wed Dec 24, 2003 4:28 pm
by seaeagle
Thanks, OK now.
Posted: Wed Dec 24, 2003 5:47 pm
by Lad491
Matt - Ive tried several times to download some files - from about 17:00 until 17:45. Nothing at all. I get the download box saying the download should start - nothing else. I click on the click here if it doesnt start but that just hangs my browser up.
Im running XP Pro and IE6.
Posted: Wed Dec 24, 2003 6:16 pm
by NeutronIC
Do you have a firewall on your system? If so, can you (very) temporarily disable it and give it a try and see if that helps?
There's a setting in Internet Explorer called "use passive for ftp" under advanced settings - try ticking that box and see if that helps.
Matt.
Posted: Wed Dec 24, 2003 6:43 pm
by Lad491
Hi Matt Tried both those tips - no luck im afraid, but whereas before I was getting nothing at all, with the passive ftp box ticked I now get "Page cannot be displayed or is not available"
Posted: Wed Dec 24, 2003 8:02 pm
by NeutronIC
Which firewall are you running?
Matt.
Posted: Wed Dec 24, 2003 8:32 pm
by NeutronIC
Note the last couple of entries i've just put on the front page, specifically about pop-up blockers and javascript!
Can you read through those and see if they help?
Matt.
Posted: Wed Dec 24, 2003 9:29 pm
by Lad491
Hi Matt - im using zone alarm firewall, but i disabled it for the tests so I dont think its that. However I am also running Norton Antivirus and I believe that does block Javascript. Im going to try a few tests with both off. I'll report back shortly.
Laurie
Posted: Wed Dec 24, 2003 9:41 pm
by Lad491
Still no joy Matt. Disabling both Norton and Zone Alarm just causes a complete browser lockup when i click to download. Is there a setting in IE6 which specifically allows or blocks Javascript?
I am also running popup stopper but turning that off also makes no difference.
Laurie
Posted: Wed Dec 24, 2003 10:06 pm
by NeutronIC
Under tools / security settings you can set various options including things like Java script.
Matt.
can't download
Posted: Thu Dec 25, 2003 12:19 am
by lemberg
Hi Lemberg again, tried everything under the sun but since yesterday no valid URL's keep popping up.
Posted: Thu Dec 25, 2003 12:25 am
by NeutronIC
Remind me your situation:
Any firewall? If so what?
Any download manager? If so what?
Browser?
Any anti-virus? If so what?
Any ad-blockers or pop-up blockers? If so what?
Matt.
Posted: Thu Dec 25, 2003 12:43 am
by pauldarke
Matt, I amt downloading file ID 5795 HST Cabview. It is running ok but is very slow, around 4.20 to 4.48 Kb/sec
Paul
Posted: Thu Dec 25, 2003 1:24 am
by ianmacmillan
No problems here.
I'm using ZoneAlarm and Mcafee with no change of settings.