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DOWNLOADS

Posted: Tue Dec 02, 2003 4:37 pm
by midlandbill
I dont seem able to download anything at the moment
everything was fine this morning at 10:00 but since then no luck
any ideas ????
I should point out that i do have premium membership

Posted: Tue Dec 02, 2003 4:49 pm
by Fodda
If you're not a premium member of UKTS (it's cheap to become one) then you get a limited bandwidth allowance every day, and all non-members have a limited download total every day. You have to be patient if you want loads of downloads or a large download.

Posted: Tue Dec 02, 2003 4:49 pm
by jjules
Are you a Premium member?

If not, you'll find you can only download after 2000 GMT. And that's if you're quick...

Posted: Tue Dec 02, 2003 5:47 pm
by 1crick14a
He's right I'm fully paid up and there is a problem..............R

Posted: Tue Dec 02, 2003 5:50 pm
by jjules
Hmm...I don't know then...

Posted: Tue Dec 02, 2003 6:29 pm
by martinhodgson
999@atomic-systems.com is the 'emergency' support line :)

Posted: Tue Dec 02, 2003 6:40 pm
by duncharris
martinhodgson wrote:999@atomic-systems.com is the 'emergency' support line :)
Ah yes, but the dear leader is away in Oirland cf http://www.uktrainsim.com/index2.php?fo ... 3faa68e958 he does a fantastic job, so be patient!

Posted: Tue Dec 02, 2003 9:24 pm
by martinhodgson
Theres still Steve :wink:

Posted: Tue Dec 02, 2003 10:19 pm
by jbilton
Still buggered at the moment :evil:

Posted: Tue Dec 02, 2003 10:22 pm
by rwaceyw
I can't seem to download anything either. Ah well. I don't want the team getting stressed about it though ;). I can live :)

David

Posted: Tue Dec 02, 2003 10:33 pm
by corkscorpion
Not been able to download since this morning, which was a bit annoying as that was when MidEastUK turned up on my doormat....

Posted: Tue Dec 02, 2003 10:57 pm
by jbilton
Yeah it is most annoying...as some users must be getting through...as the downloaded fiqures are rising :cry:

Posted: Tue Dec 02, 2003 11:11 pm
by saddletank
Well rather than bellyaching on here, if there is a major issue like the file library server falling over then e-mail Matt and Steve at once. They may be busy and be unaware of the problem. I have just done so.

Posted: Wed Dec 03, 2003 12:49 am
by jbilton
saddletank wrote:Well rather than bellyaching on here, if there is a major issue like the file library server falling over then e-mail Matt and Steve at once. They may be busy and be unaware of the problem. I have just done so.
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Posted: Wed Dec 03, 2003 9:37 am
by saddletank
I always try:

steve (at) atomic-systems.com
matt (at) uktrainsim.com

these go to the lads main inboxes and if you use an "URGENT UKTS SERVER PROBLEMS" header they should see it among the other clutter.