Can log into forums but no longer main site?

SquidvT · Post by **SquidvT** » Mon May 13, 2013 6:02 pm

As it says in the title. I can access here but not the main site (downloads etc)

lateagain · Post by **lateagain** » Mon May 13, 2013 6:03 pm

Can't log in to forums OR main site

Geoff

SquidvT · Post by **SquidvT** » Mon May 13, 2013 6:12 pm

reset password and it seems to work now

Post by **dorlan** » Mon May 13, 2013 6:27 pm

The forums and main site share the same credentials that are handled from the main site. From time to time we get an issue where either the forum or the main site authentication fails and people can't logon. Now if you reset the passwords before Matt fixes the servers you get access at that time but when Matt fixes everything the passwords are out of synch again so you again get confronted with the password failing.

If you've reset your password, you'll have to reset it again when the the problem is fixed!

If you haven't reset your password, then it's best to wait until the problem is resolved.

lateagain · Post by **lateagain** » Mon May 13, 2013 6:29 pm

SquidvT wrote:reset password and it seems to work now

Should work without that?

You do realise its the 13th......

gswindale · Post by **gswindale** » Mon May 13, 2013 6:43 pm

Glad it isn't just me. Can access forum via browser but not via tapatalk app which makes reading/posting a little bit tricky.

Post by **dorlan** » Mon May 13, 2013 6:55 pm

If you can't access UKTS at the moment, because of 'invalid credentials', please do not register a new account!

10) Registering using more than one username is not permitted.

Hopefully the problem will be sorted out soon!

Post by **dorlan** » Mon May 13, 2013 7:35 pm

It all appears to be working properly again, now!

glasgowworks · Post by **glasgowworks** » Mon May 13, 2013 9:26 pm

Hi folks

As far as I know all is well now. This was a glitch that caused every part of Atomic Systems to be affected.
We were all in the same boat for a few hours, but all is fine.

Thank you for your co-operation and Cheers

Alistair Cowell

casperdog · Post by **casperdog** » Fri May 17, 2013 4:47 am

Hi,
There still seems to be a problem.
Tried to log in to the main site this morning and got 'Invalid Credentials' message.
Cheers
Clive

Post by **PeterPeddlesden** » Fri May 17, 2013 6:58 am

Problem resolved.

casperdog · Post by **casperdog** » Fri May 17, 2013 9:19 am

Thanks Pete,
Working fine again. Whew

Clive

Trev123 · Post by **Trev123** » Sat Jun 08, 2013 7:48 pm

It is happening again. Even after requesting a new password I cannot log into the main site. Been like it for about 12 hours.

Website · Post by **Easilyconfused** » Sat Jun 08, 2013 7:57 pm

Anyone still having problems needs to drop a line to support@atomic-systems.com and Pete will force a password reset.

I have just logged off, rebooted and then logged on again with no issues. The servers appear to be working normally.

Trev123 · Post by **Trev123** » Sat Jun 08, 2013 8:10 pm

Still not working, have sent an email to Pete.

Atomic Systems

Can log into forums but no longer main site?

Can log into forums but no longer main site?

Re: Can log into forums but no longer main site?

Re: Can log into forums but no longer main site?

Re: Can log into forums but no longer main site?

Re: Can log into forums but no longer main site?

Re: Can log into forums but no longer main site?

Re: Can log into forums but no longer main site?

Re: Can log into forums but no longer main site?

Re: Can log into forums but no longer main site?

Re: Can log into forums but no longer main site?

Re: Can log into forums but no longer main site?

Re: Can log into forums but no longer main site?

Re: Can log into forums but no longer main site?

Re: Can log into forums but no longer main site?

Re: Can log into forums but no longer main site?