Password Problem

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johnbarron
Established Forum Member
Posts: 383
Joined: Sun Jan 04, 2015 8:42 pm

Password Problem

Post by johnbarron »

I changed my password yesterday using http://www.uktrainsim.com/common/updateuser.php

This morning I can't sign in using my new password or my old password.

I've gone to http://www.uktrainsim.com/common/newPass.php and requested a new password but haven't received one.
TommyDiamond
Getting the hang of things now
Posts: 89
Joined: Wed Jul 04, 2018 7:36 pm

Re: Password Problem

Post by TommyDiamond »

I have the same problem log in here ok but not on UKTrainSim

any ideas
niallquinn1971
Getting the hang of things now
Posts: 56
Joined: Sun Nov 28, 2010 4:09 pm
Location: Mackem in Dales exile

Re: Password Problem

Post by niallquinn1971 »

When I've not been able to login, I just pop onto the discord server and request it, sorted in no time.
johnbarron
Established Forum Member
Posts: 383
Joined: Sun Jan 04, 2015 8:42 pm

Re: Password Problem

Post by johnbarron »

Are you saying that no-one checks the Site Admin Queries?
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dorlan
Totally Narrow Minded
Posts: 7554
Joined: Mon Dec 22, 2003 9:33 pm
Location: Sir Caerwrangon

Re: Password Problem

Post by dorlan »

johnbarron wrote: Sat May 28, 2022 8:48 pm Are you saying that no-one checks the Site Admin Queries?
I do, but I appear to be the only mod who does.
The 'easiest' way to get password problems sorted is to go to Matt's Discord pages...
Support - the old eSupport system we had was the source of all the massive spam problems on the old server so I have NOT re-installed it on the new one. I'm going with a hosted version of the support system (basically, so it's someone elses problem :) ) and will try to get this working soon. In the mean time, use the forums for support and DM's with moderators to get assistance. If you get totally stuck and can't log in please do DM me on Discord (MattPeddlesden#2907 - you'll need to join my server at https://discord.gg/mattplaystv) as that's the best place to get in touch if you can't log into the forums, many of the mods, plus myself and Dad are both on there. The Discord server is the quickest route for password assistance.
Ian J
Member of the UKTS Forum Moderation Team.
TommyDiamond
Getting the hang of things now
Posts: 89
Joined: Wed Jul 04, 2018 7:36 pm

Re: Password Problem

Post by TommyDiamond »

the link to discord is invalid
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dorlan
Totally Narrow Minded
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Joined: Mon Dec 22, 2003 9:33 pm
Location: Sir Caerwrangon

Re: Password Problem

Post by dorlan »

TommyDiamond wrote: Sun May 29, 2022 10:35 am the link to discord is invalid
It worked when I tried it just now.
Ian J
Member of the UKTS Forum Moderation Team.
jp92214
Established Forum Member
Posts: 379
Joined: Tue Mar 19, 2013 3:19 pm
Location: Batley, West Yorks.

Re: Password Problem

Post by jp92214 »

Worked for me also. I am not already "signed up" for it so it asked me for a user name etc.

JP>
peacockg
Established Forum Member
Posts: 470
Joined: Tue Oct 16, 2007 12:29 pm

Re: Password Problem

Post by peacockg »

I hate discord, even more than facebook
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