Registering TS Tools II ?

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edfielden
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Registering TS Tools II ?

Post by edfielden »

Hi all,

I did post this to the TSTools forum yesterday, but I'm not very hopeful of a reply any time soon from there, so I thought I'd post here too.

I took a look at the free version of TSTools II for the first time recently (I've been away from TrainSim for quite a while now) and am really interested in using it to terraform my route, noticing it has the 'background free placement' feature meaning I can make my route exactly to scale and distortion-free.

I though I'd better check these forums before registering, and I've read some worrying messages suggesting that even if you've paid for a registration key, you might not get one...

In the light of this, does anyone reckon it's safe to send off the money? :-?

I'm wanting to get on with terraforming as soon as possible, so any help or advice would be welcome!
Ed Fielden
http://www.learnrailways.co.uk/
MSTS Project: Stroud Valley Line
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dkightley
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Post by dkightley »

I remember there was a short period ( a day or so) when there was some sort of delay.....but that was ages ago and I think it was due to a genuine unavoidable problem.

I purchased TSTools after that time and I got a reg key by return of email.
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terrycunliffe
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Post by terrycunliffe »

There certainly was never a problem of them supplying you with a Key Code by return after parting with your dosh... it's the poor (or total lack of) after sales service that is my gripe.
Terry
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edfielden
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Post by edfielden »

Thanks for your replies guys.
I sent off the Paypal payment on Monday lunchtime, but am still waiting for a code or even an acknowledgement of receipt from them.... :(
Ed Fielden
http://www.learnrailways.co.uk/
MSTS Project: Stroud Valley Line
(in development...)
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bigvern
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Post by bigvern »

Also the fact that if you have to reinstall, you need a new keycode and it seems to be difficult to get that as well. I'm just praying I don't lose or have any serious problem with my TST2 install on the laptop, as if it goes so does my MSTS route building.

No way could I go back to converting co-ordinates off the map for markers and hand making terrain.

If TST is to continue as a commercial entity then a robust after sales service needs to be in place. Otherwise, particularly if there is only light demand, the author(s) need to consider whether it should be released as freeware or abandonware, i.e. remove the licensing restrictions.

To avoid any confusion, this is not a rant at a commercial company, but a polite request that a concern which has sold software to customers ensures some system is in place to ensure those who have bought the product may continue to use it.

I just hope that whatever else the TMTS offers, facilities such as direct DEM import, map importation and contour tracing, marker generation etc. will be an integral part of the supplied editor.
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terrycunliffe
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Post by terrycunliffe »

edfielden wrote:Thanks for your replies guys.
I sent off the Paypal payment on Monday lunchtime, but am still waiting for a code or even an acknowledgement of receipt from them.... :(
Just curious, but have you received your code yet?
T
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mountainmanUK
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Post by mountainmanUK »

Hi guys!
I'm also getting a bit concerned about this. I sent off my PayPal payment for TSTools II this week, and heard back NOTHING yet! I can understand it somewhat if the people running DCM are having problems with ISP's or servers or whatever, but ANYONE selling a "Commercial" product should be a lot more "on-the-ball" than this.
I'm wondering what would be the next "step" to take, should the worst come to the worst, and NO Code be forthcoming?
I've tried PMs to "MindtheDoors", both on here and also in the DCM Forum.

Ah well...looks like I'm going to have to be more patient! At least I've not waited 5 WEEKS.....yet! :o

Dave H.
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edfielden
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Post by edfielden »

terrycunliffe wrote: Just curious, but have you received your code yet?
Nope - still no word. I sent off a small e-mail last night to see if I could get a response, but absolutely nothing yet. It certainly is rather worrying. :(
Ed Fielden
http://www.learnrailways.co.uk/
MSTS Project: Stroud Valley Line
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fadedGlory
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Re: Registering TS Tools II ?

Post by fadedGlory »

edfielden wrote:
I took a look at the free version of TSTools II for the first time recently (I've been away from TrainSim for quite a while now) and am really interested in using it to terraform my route, noticing it has the 'background free placement' feature meaning I can make my route exactly to scale and distortion-free.
Not necessarily. If you place scanned maps as background in TSTools it does allow you to digitse an accurate marker file, but when you export that to MSTS it will be distorted because MSTS doesn't use the same projection system as your maps. As a result, distances and therefore gradients will still be inaccurate, I'm afraid.

fG
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alan2
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Post by alan2 »

mountainmanUK wrote:Hi guys!
I'm also getting a bit concerned about this. I sent off my PayPal payment for TSTools II this week, and heard back NOTHING yet! I can understand it somewhat if the people running DCM are having problems with ISP's or servers or whatever, but ANYONE selling a "Commercial" product should be a lot more "on-the-ball" than this.
I'm wondering what would be the next "step" to take, should the worst come to the worst, and NO Code be forthcoming?
I've tried PMs to "MindtheDoors", both on here and also in the DCM Forum.

Ah well...looks like I'm going to have to be more patient! At least I've not waited 5 WEEKS.....yet! :o

Dave H.
:(
would sending a PM to mind the gap work better. lol ;)

I have heard from neither of the Tstools team for quite a while. :(
Alan Heath
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mountainmanUK
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Post by mountainmanUK »

would sending a PM to mind the gap work better. lol
Typos, typos, typos!! :roll:
Serves me right for posting straight after getting out of bed! I should have had my "regulation" 2 cups of coffee and a fag before posting! :o

Actually, I DID send the PMs to "Mind the Gap" (Tony) last night! :D

Dave H.
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edfielden
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Re: Registering TS Tools II ?

Post by edfielden »

fadedGlory wrote: Not necessarily. If you place scanned maps as background in TSTools it does allow you to digitse an accurate marker file, but when you export that to MSTS it will be distorted because MSTS doesn't use the same projection system as your maps. As a result, distances and therefore gradients will still be inaccurate, I'm afraid.
As I understand it, though, if you use that feature using the 'Map default projection' in TSTools, the distances on the 'ground' in MSTS (2048m x 2048m tiles) will be the same as those on the map (which, admittedly, itself is just very slightly distorted by its own projection).

If I've read the user guide correctly, the 'background free placement' feature was designed for just such a purpose.
Ed Fielden
http://www.learnrailways.co.uk/
MSTS Project: Stroud Valley Line
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terrycunliffe
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Post by terrycunliffe »

edfielden wrote:
terrycunliffe wrote: Just curious, but have you received your code yet?
Nope - still no word. I sent off a small e-mail last night to see if I could get a response, but absolutely nothing yet. It certainly is rather worrying. :(
Has the monies been taken from your account? If so, this is all getting rather serious.
Terry
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Two rules to get you through life: If it's stuck and it's not supposed to be, WD-40 it. If it's not stuck and it's supposed to be, gorilla glue it.
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edfielden
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Post by edfielden »

terrycunliffe wrote: Has the monies been taken from your account? If so, this is all getting rather serious.
Yes, I paid by PayPal so the money was taken straightaway. :(
The name that's given in the transaction details is "Anthony Billings" - does that sound correct?

I've re-sent my e-mail to them asking when I'll receive the code, so I'll wait til Monday or Tuesday before I try again. :(
Ed Fielden
http://www.learnrailways.co.uk/
MSTS Project: Stroud Valley Line
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mountainmanUK
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Post by mountainmanUK »

Yes, I paid by PayPal so the money was taken straightaway.
The name that's given in the transaction details is "Anthony Billings" - does that sound correct?

I've re-sent my e-mail to them asking when I'll receive the code, so I'll wait til Monday or Tuesday before I try again.
EXACTLY "ditto" here too!

Dave H.
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Sorry, but you can't have a look at my new photo albums: http://daveheald6540.fotopic.net/ because Fotopic is no more!
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