Railwaves

samwhitewick · Post by **samwhitewick** » Sun May 06, 2007 1:57 pm

I have ordered the track improvement sounds but how do get it as I have checked my email but it is not there for download?
Thanks

ashgray · Post by **ashgray** » Sun May 06, 2007 2:02 pm

Need a few more details Sam. From which site did you order it?

Ashley

samwhitewick · Post by **samwhitewick** » Sun May 06, 2007 2:03 pm

http://www.railwaves.com i payed with paypal and they have recieved it but still no email download

45002 · Post by **45002** » Sun May 06, 2007 2:07 pm

samwhitewick wrote:www.railwaves.com i payed with paypal and they have recieved it but still no email download

It could be its a BHW and the Emails are sent manually from Railwaves

MARTIN

samwhitewick · Post by **samwhitewick** » Sun May 06, 2007 2:09 pm

yeh suppose so. I want to use them now though

ashgray · Post by **ashgray** » Sun May 06, 2007 2:14 pm

I ordered mine a couple of years ago but from what I recall, I was diverted to a seperate link immediately my Paypal account had been debited, from which I downloaded the files straight away. I'd get in touch with the site using the "Contact Us" option. Have your Paypal acceptance reference handy.

Ashley

thegoonden · Post by **thegoonden** » Sun May 06, 2007 2:15 pm

as soon as you pay, and paypal takes you back to railwaves, a very small download link appears.

They remain downloadable for a week or something, so log back in and have a look. (can't really guide you as it all worked right for me with paypal returning me to railwaves, so I dunno how to recover them.)

They're way too big for most email accounts.

EDIT: log back in, look in the top right for your shopping cart, the sounds should still be shown there, click on them.....a page detailing them will appear, same as it did before you bought them, but now there will be a dropdown menu for the version, and a download button down at the bottom just above the product pictures

samwhitewick · Post by **samwhitewick** » Sun May 06, 2007 2:31 pm

Railwaves Homepage:
When using PayPal to pay for products, you must follow all steps of the payment process until you return to the "Confirmation of Order" page in this shop.

If you fail to follow these steps we may receive your payment but not your order details, resulting in a delay in the processing of your order.

I just ended up at the end of the paypal page!

45002 · Post by **45002** » Sun May 06, 2007 2:42 pm

samwhitewick wrote:
Railwaves Homepage:
When using PayPal to pay for products, you must follow all steps of the payment process until you return to the "Confirmation of Order" page in this shop.

If you fail to follow these steps we may receive your payment but not your order details, resulting in a delay in the processing of your order.
I just ended up at the end of the paypal page!

Best thing to do is,Leave it for now, go here

http://www.railwaves.com/index.php?opti ... 1&Itemid=4

fill the form in and wait for a relpy

MARTIN

samwhitewick · Post by **samwhitewick** » Sun May 06, 2007 2:42 pm

got it now! thanks for help