Atomic Systems

Hi Anthony,

Sorry to hear you are having trouble getting this to work. I'm sure the Just Trains support team will be able to assist you as soon as possible.

Many thanks,

Simon
Just Trains
http://www.justtrains.net

Just checked this with Alex and we don't appear to have received this yet, but we're in contact with Digital Traction to find out more.

Thanks,

Simon
Just Trains
http://www.justtrains.net

Hi Ron,

Please email support@justflight.com and it'll get to the Just Trains support team - we'll investigate what error you are getting when submitting a support request, as we've had someone else report a similar issue with our forum today as well.

Thanks,

Simon
http://www.justtrains.net

jivebunny wrote:Especially when they can't be bothered to check their e-mails before sending them. "TS2012 just 1 day to go"? Pretty sure TS2012 has been out for a while now RSC...

JB

I suppose it is factually correct - TS2012 only had 1 day to go before it was/is no more...

This service pack has now been released - you can download it from http://www.justtrains.net/supportfaq/sc ... -main-line

Thanks,

Simon
Just Trains

There seems to be an assumption that all new users will want to have absolutely every add-on that has been available since Rail Simulator was originally launched. Perhaps they will be more discriminating than that. Would a newcomer really want to run Bath Templecombe after experiencing one of the l...

So imagine this for a few moments:

Your freeware route that you've spent years building, putting hundreds or thousands of hours of your life in to, is going to require multiple payware routes for it to work for new people joining in the hobby and buying the simulator from next week.

I purchased the IOW route from Just Trains years ago, it now transpires that RSC are going to make this a default route in the upcoming TS2013 version. I don't want to buy this again but, I personally doubt if JT would upgrade their box disc version to meet the necessary RSC standards and requireme...

Simon, considering the heavy reliance on the legacy assets in most of the Just Trains route, is there any chance of a comment on the approach you guys are going to take with this? It's one thing for a freeware author to create a route full of default (legacy) assets and have to change the readme to...

It's not that bad of a change, we are entitled to copy and distribute the default (KUJU FOLDER!!) core assets as per the the manual so one way I can see around this is for us to what RSC ar doing. that is each route has it's dedicated assets included within it. That is presuming that remains if not...

There is now a video of Bristol & Avonmouth, on the Just Trains YouTube channel:

http://www.youtube.com/watch?v=j5sZUnO0Ue8

Thanks,

Simon
Just Trains
http://www.justtrains.net

You need to install the Direct X runtimes - http://www.microsoft.com/downloads/en/details.aspx?familyid=2da43d38-db71-4c1b-bc6a-9b6652cd92a3&displaylang=en - these must be installed even if you have a later version of Direct X, as it re-enables a setting that later versions of Direct X don't have en...

It'll be interesting to know what systems are in place to prevent content from being "shared" that people don't have the rights to be "sharing". Does anyone know if there are things in place on the Steam Workshop that prevents that?

Hi, If you still haven't heard back from our customer service team, then please email orders@justflight.com or support@justflight.com as it may be that they have replied but you've not received the email (have you checked your spam/junkmail folders?). Everyone is back now after the nine day Railfest...

Please contact our support team via http://www.justtrains.net/support.asp if you are experiencing any problems with the Voyager Advanced, or indeed any other product purchased from Just Trains.

Thanks,

Simon
Just Trains